Commercial Kitchen Equipment Technician

Commercial Kitchen Equipment Field Service Technician Austin - San Antonio Area

We are looking to hire a Field Service Technician to look after the service and maintenance needs of our customers.

As a Field Service Technician, you will be required to travel to client locations, install new equipment, respond to service requests, troubleshoot equipment issues, and provide technical training on company equipment. If you like to fix things, we will train you to work hand in hand with our customers ensuring that their equipment is working correctly and safely, as well as helping to maintain, service and repair commercial kitchen equipment in a timely manner.

To ensure success as a Field Service Technician, you should have excellent troubleshooting skills, plenty of field experience, and the ability to adapt to a changing work schedule. Ultimately, a top-level Field Service Technician efficiently manages all service callouts, providing high-quality service and repairs for any job size.

• Being routed by Dispatcher to job site and equipment to be repaired.
• Drive to job sites.
• Work and repair equipment on-site.
• Complete work documents accurately via tablet for the customer to approve.
• Make contact with Manufacturers or customer service department if the job is covered by warranty.
• Turn in all paperwork to the office on time to process for billing.
• Order all parts that are needed to repair equipment.
• Maintain vehicle maintenance on the company vehicle.
• Any other duties as assigned.

• Possess a valid Driver’s License.
• High school or equivalent (required).
• Possess a clear driving history.
• Detail oriented.
• Ability to communicate effectively.
• Ability to work with minimal or no supervision.
• Set and prioritize responsibilities.
• Willing to be challenged on a daily basis.
• Handle a variety of work assignments.
• Strong organizational, time management, and multi-tasking skills.

• EPA Universal Certification a plus but not mandatory.
• High School or GED equivalent.
• Previous HVAC (Refrigeration), Electrical or Automotive experience preferred.
• Computer and Tablet Skills.

• Bending, stooping, standing.
• Pushing and Pulling.
• Able to lift 70 lbs.

• Inside kitchen area.
• Heavy traffic area that may cause distractions.
• Loud noises.
• Sometimes, greasy and wet floors.

• General knowledge of Commercial Kitchen Equipment is a plus.
• Electrical, mechanical, and maintenance experience or training required.

• Competitive Salary based on experience.
• Paid in-house training.
• Insurance (Health, dental, vision, life, short and long-term disability).
• Paid holidays.
• Paid life insurance.
• Vacation days.
• 401k and profit‑sharing benefits.
• Training Reimbursement Program for Continuing Education.
• Company Provided Vehicle.
• Work/life balance.
• Opportunity for advancement.