Social Worker - Cps Access Unit

Posted Wednesday, February 18, 2026 at 7:00 AM

At La Crosse County, we are committed to creating a vibrant, safe, and inclusive community. Guided by our Strategic Plan, we focus on economic growth, environmental stewardship, affordable housing, and robust public services that enhance the quality of life for all residents.

• Wisconsin Retirement System (WRS) : A top-rated pension program.
• Affordable Insurance Premiums :
  Comprehensive health, dental, and vision coverage.
• Generous Paid Time Off :
  Vacation, sick, and 10+ paid holidays annually.
• Work-Life Balance :
  Flexible schedules and wellness programs.

At La Crosse County, we believe that diversity strengthens our community. We are committed to fostering an inclusive workplace where all employees feel valued.

La Crosse County Human Services is seeking a Social Worker with professionalism, compassion, and commitment to child and family safety to join our Child Protective Services (CPS) Access Unit.

In this vital front-line role, you will be the first point of contact for community members reporting concerns of abuse, neglect, or requesting support. You’ll gather, assess, and document information in accordance with CPS Access and Initial Assessment Standards to make informed recommendations regarding whether statutory criteria for assessment are met. Working closely with the Access Supervisor and CPS team, you’ll ensure high-quality screening, effective communication, and consistent decision‑making that promote safety and stability for children and families.

This position includes periodic after-hours on-call coverage and may assist with other CPS functions as needed.

FLSA:
Exempt. This is an entry level Social Work position in the Human Services Department under the Family & Children's Section. The majority of the work in Child Protective Services (CPS) is centered around building relationships with parents/caregivers, who may struggle with personal issues such as mental health and/or substance abuse, and who are often involuntarily involved with CPS. Through these relationships the social worker will work to identify the root causes of the behaviors or conditions within the family that are creating the safety concern for the child(ren) and develop a treatment plan around the needs of the family.

This position provides case management, services, and support to parents and/or caregivers so as to assist them in being able to demonstrate whether or not they are able to safely parent and meet the needs of their child(ren). This position also provides court related services in accordance with the Children' Code (Chapter 48) as it pertains to children in need of protection or services.

Work is performed under supervision of a Human Services Supervisor.

Demonstrate mutual respect, humility, and honesty in all interactions

Speak up appropriately, even when expressing unpopular viewpoints

Actively listen and remain open-minded to diverse perspectives

Set clear goals and objectives to motivate self and others to achieve outcomes

Seek new opportunities to improve processes and drive sustainable results

Hold self and others accountable through consistent evaluation and monitoring

Foster a collaborative environment that encourages knowledge sharing and growth

Provide mentorship and support to help self and others reach full potential

Recognize and leverage diverse strengths within self and team

Understand and communicate a compelling vision that aligns with organizational goals

Develop and execute comprehensive strategies to achieve long-term objectives

Connect daily work to the bigger picture, inspiring self and others to contribute meaningfully

Navigate complex situations by considering multiple perspectives

Adapt quickly to changes and uncertainties in the work environment

Make critical decisions using analytical skills, experience, and input from others