More jobs:
Onsite Client Success & Escalations Lead
Job in
La Crosse, La Crosse County, Wisconsin, 54602, USA
Listed on 2026-08-03
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Service Rep, HelpDesk/Support, Customer Success Management
Job Description & How to Apply Below
Rightway is seeking a Strategic Client Liaison to serve as the first point of contact for client escalations, feedback, and operational alignment. This onsite role bridges client needs with Rightway’s delivery teams, ensuring timely resolution and a member-centric experience.
You’ll work across client operations, care navigation, and cross-functional teams to analyze issues, perform root-cause analyses, and drive improvements while upholding privacy and security standards in an on-site client
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