Dental Receptionist Dental Assistant

Job Description

Job Description

Our office is seeking a friendly, organized, and dependable dental office receptionist with a dental assistant background. You will be the first point of contact for patients, existing and new, and will help ensure the smooth daily operations of our dental practice. This role is ideal for someone who enjoys working with people, communicating clearly, and can manage administrative tasks in a dental office environment.

• Greet patients warmly and provide excellent customer service in person and over the phone.
• Answer incoming calls, respond to patient questions, and direct calls to the appropriate team member.
• Schedule, confirm, reschedule, and cancel appointments while helping maintain an efficient daily schedule.
• Check patients in and out, collect required paperwork, and update patient information as needed.
• Verify insurance information, assist with eligibility checks, and communicate coverage details to patients when appropriate.
• Collect payments, provide receipts, and support billing and account-related questions.
• Maintain accurate and confidential patient records in the dental practice management system.
• Coordinate referrals, follow-up appointments, and communication between patients, dentists, hygienists, and other team members.
• Keep the reception area clean, organized, welcoming, and stocked with necessary supplies.
• Support general administrative tasks such as filing, scanning, emailing, ordering supplies, and managing incoming or outgoing correspondence.

• High school diploma or equivalent required.
• Previous receptionist, administrative, dental assisting experience preferred.
• Experience with Dentrix dental practice management software is preferred but not required.
• Basic computer skills, including email, data entry, and Microsoft Office or similar programs.

• Excellent verbal and written communication skills.
• Strong customer service mindset and a welcoming, patient-focused attitude.
• Ability to multitask, prioritize, and stay calm during busy periods.
• Strong attention to detail and accuracy in scheduling, billing, and recordkeeping.
• Professional telephone etiquette and problem-solving skills.
• Dependable, punctual, and able to work well as part of a team.

This position is based on a professional dental office setting and requires regular interaction with patients, dental providers, and administrative staff.

Our office schedule is Monday from 9am-4pm, Tuesday-Thursday from 9am-6pm.

Hourly pay is competitive and will be based on experience, dental office knowledge, and qualifications. Paid time off after the introductory period.

• Vacation, Holiday pay for eligible employees.
• Simple IRA retirement plan with employer match for eligible employees.
• Dental care benefits or discounted dental services.
• Opportunities for training and professional development.
• Supportive team environment in a patient-focused dental practice.

Interested candidates should submit a resume. We look forward to meeting applicants who are passionate about creating positive patient experience and supporting a successful dental team.