Cash Operations Technician - Wausau, WI

Cash Operations Technician| Paid Drive Time | 4-Day Work Week | $2,000 Sign-On Bonus |Profit Sharing Bonus Join a company that values independence, accountability, and customer service.

Cash Depot is the nation's largest independent provider of retail cash management, ATM solutions, consumer financial services, and Air Vac systems. Since 1983, we have built our reputation on delivering dependable service, innovative technology, and strong customer relationships nationwide.

We're looking for individuals who enjoy working independently, solving problems, managing responsibilities with minimal supervision, and delivering exceptional service in the field.

Why Join Cash Depot?

What We Offer Guaranteed 40-hour work week

Paid drive time4-day work week (Monday, Tuesday, Thursday & Friday)
Company vehicle $2,000 Sign-On Bonus Paid training

Stable, year-round work Profit Sharing Program Advancement opportunities

At Cash Depot, your work directly impacts customer success, and we believe in rewarding employees who contribute to that success.

Position Summary As an Cash Operations Technician you will be responsible for managing cash operations and performing first-line maintenance on ATMs, Smart Safes, and Air Vac equipment throughout your assigned territory.

This role offers the opportunity to work independently while combining customer service, cash management, route operations, and basic troubleshooting responsibilities.

What You'll DoCash Operations Replenish ATM cash inventories

Perform ATM and Smart Safe cash pulls

Deliver coin orders and process deposits

Follow all cash handling and security procedures

Complete route assignments accurately and efficiently

Equipment Support Clear ATM jams Replenish receipt paper

Perform machine diagnostics

Reboot equipment

Install software updates

Escalate advanced issues to skilled technical support team Customer Service Build strong customer relationships

Respond to customer needs professionally

Communicate effectively with dispatch and operations teams

Complete all service documentation accurately and on time

Qualifications Required High  School Diploma or GEDValid Driver's License Clean Driving Record Ability to lift and move equipment as required

Strong attention to detail

Excellent customer service and communication skills

Ability to work independently and manage daily responsibilities

Preferred

Cash handling experience

Route-based service experience

Mechanical or technical troubleshooting experience

Experience working in a customer-facing field environment

Benefits

Paid Holidays Paid Time Off (PTO)
Annual Profit-Sharing Bonus Program –from approximately 15% to 20% of annual earnings, which could equate to $6,800 to $9,100 annually for an employee earning $22.00 per hour. Hourly would be an extra $3 to $4

Medical Insurance Dental Insurance Vision Insurance Company-Paid Life Insurance Company-Paid Short-Term Disability Wellness Benefit Programs Medical Deductible Reimbursement Program Physical Demands:

N (Not Applicable)
Activity is not applicable to this position.

O (Occasionally)
Position requires this activity up to 33% of the time (0 – 2.5+ hours/day)
F (Frequently)
Position requires this activity from 33% - 66% of the time (2.5 – 5.5+ hrs/day)
C (Constantly)
Position requires this activity more than 66% of the time (5.5+ hrs/day)
Physical Demands Lift/Carry Push/PullStandFUp to 50 lbs.

FUp to 50 lbs.

FWalkF
51 – 100 lbs.

O51 – 100 lbs.

FSitC
101 – 150 lbs.

O101 – 150 lbs.

FManually ManipulateCOver 150 lbs.

OOver 150 lbs.

OReach OutwardFReach Above ShoulderOClimbOCrawlOSquat or KneelOBendOTeam Members will encounter the following items while performing their job duties, typically while performing their job independently without the assistance of others, and thus Team Members must be able to lift such items as an essential function of this position:

Item Weight Dispenser  (part)34 lbs.

Coin Bag
40 lbs.

Compressor
40 lbs.

High Security Base
60 lbs.

Coin Box
60 lbs.

Concrete Bag
80 lbs.

Dolly
86 lbs.

Top Compartment
140 lbs.

Vacuum Attachment
310 lbs. (with lifting equipment)
ATM Machines
** 280 – 875 lbs. (with lifting equipment)
*
* Note:

ATMs weighing over 875 lbs. require two (2) Technicians.

Other

Physical Requirements:

Vision…