SCADA Engineer , II or III

Overview

Dairyland focuses on People First culture centered around appreciation, celebrating wins and collaboration. We strive to align culture with our processes, learning and development and rewards programs. We work together to leverage diverse perspectives to deliver high-quality outcomes. We are collaborative, transparent and committed to our People and their work experience, growth and professional development.

Hiring Salary Range

Level I: $75,500 - $113,300
Level II
: $86,900 - $130,400
Level III
: $99,900 - $149,900

Compensation is determined by a combination of factors, including but not limited to education, work experience, and certifications. The actual offer may vary, reflecting the candidate's unique blend of experience, educational background, and skill level.

Mission Critical Support

• Assist in maintenance and recovery of reliable operation of assigned systems that are used to operate mission critical functions.
• Provide on-call support outside of normal business hours, rotating with other staff.
• Provide support for mission critical staff and systems, including after hours.
• Maintain technical knowledge of diagnostic and recovery procedures.
• Assist with high availability and disaster recovery solutions for mission critical functions.
• Conduct maintenance and support activities in a manner that maximizes the availability of critical functions.
• Protect the integrity and security of data, controls, applications, systems and networks, in compliance with all applicable regulatory requirements and DPC policies.

SCADA/EMS Support

• Assist with ongoing projects with operations, settlements, communications, engineering, member cooperatives, and other utility organizations.
• Maintain distribution and transmission control system definitions for monitoring, control, logic, and user interfaces.
• Verify integrity of all functions impacted by changes.

Application Administration Support

• Assist primary application owners with support and troubleshooting SCADA/EMS adjacent applications, including data archives, demand response, meter reading, and energy accounting.
• Maintain application definitions to meet changing operational and user requirements.
• Provide instruction to users and cross-train with peers. Maintain technical and user documentation.

Other Essentials

• Demonstrate integrity and high work standards as a member of the support team.
• Provide remote and onsite support, occasionally traveling to offsite locations.
• Escalate support and request items to appropriate technology staff or vendors when necessary, ensuring proper communication and follow-up with the customer.
• Build relationships with end users, IT team members, and business leaders to improve engagement and understanding of departmental roles and responsibilities.
• Assist with communicating outages, maintenance, and process updates.
• Participate in various projects and project tasks where appropriate.
• Perform other duties as assigned.

Education & Experience

Level I

• Bachelor’s degree in an Information Systems or Electrical Engineering related field.
• Equivalent combination of education and experience will be considered.
• Strong organizational, critical thinking, and troubleshooting skills.
• Strong verbal, written, and interpersonal communication skills.
• Must be self-motivated, disciplined, and able to perform job duties both independently and in a team setting.
• Familiarity with information technology systems.

Level II

• Bachelor’s degree in Information Systems or Electrical Engineering related field.
• Two (2) years of relevant experience
• Equivalent combination of education and experience will be considered.
• Strong organizational, critical thinking, and troubleshooting skills.
• Strong verbal, written, and interpersonal communication skills.
• Must be self-motivated, disciplined, and able to perform job duties both independently and in a team setting.
• Ability to maintain technical documentation and cross-train peers.
• Strong knowledge of information or operational technology systems.
• Familiarity with the configuration and maintenance of SCADA or EMS systems.

Level III

• Bachelor’s degree in Information Systems or Electrical Engineering related field.
• Four…