Counter Sales Representative

R Counter Sales Representative (Open)

Location:

La Crosse, WI - Retail shop

What you’ll do:

• Provide industrial, medical, and specialty gases, welding equipment, and other essential supplies to customers.
• Serve as a trusted guide, advising customers on tools, hardware, and materials needed to complete their projects.
• Adhere to company safety policies and the proper use of personal protective equipment.
• Deliver excellent customer service to internal and external partners, building long‑term relationships.
• Accurately complete all required paperwork, including coding, costing, and pricing.
• Partner with customers to identify the best tools and procedures for their specific tasks; demonstrate equipment use to build confidence.
• Manage order entry and process transactions; assist the team with deposit reconciliation.
• Coordinate via phone, e‑mail, and in person to provide customers with information on costs and delivery.
• Contribute to an outgoing call strategy to support branch growth and success.
• Coordinate the transfer of merchandise between locations to meet customer needs.
• Maintain a positive work atmosphere by acting and communicating in a supportive manner with customers, vendors, and colleagues.
• Stock shelves and maintain welcoming showroom displays to enhance the customer experience.
• Coordinate cylinder movement and pallet organization.

Required Qualifications:

• HS Diploma or equivalent.
• 2–5 years of experience in product, warehouse, or sales environments (or equivalent combination of education and life experience).
• Strict attendance and punctuality requirements.
• Excellent customer service skills and the ability to thrive in a fast‑paced setting.
• Experience in industrial retail, inside sales, or inventory control is a plus.
• Attention to detail when handling transactions.
• Ability to regularly lift up to 75 pounds and move up to 150 pounds with material‑handling equipment.
• Availability for occasional overtime when the team needs extra support.
• Must operate in a drug‑free workplace.

Preferred Qualifications:

• Background in gas, welding, or safety supplies.
• Ability to work independently and under pressure to meet deadlines.
• Proficiency with Google, MS Office applications, and SAP.
• Clear and warm communication skills with a diverse customer base.

• Comprehensive family benefits including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• 401(k) retirement plan with company match.
• Tuition assistance and discounted college tuition for eligible employees’ dependents.
• Paid holidays, vacation, sick time, and floating holidays.
• Parental leave up to 14 weeks of paid birth benefits.
• Early access to benefits after 30 days of employment.
• Support for parents and employees with diverse needs.

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. We are a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to ensure equal access to benefits and privileges of employment.