Administrative Clerk - Health

About La Crosse County : At La Crosse County, we are committed to creating a vibrant, safe, and inclusive community. Guided by our Strategic Plan, we focus on economic growth, environmental stewardship, affordable housing, and robust public services that enhance the quality of life for all residents.

• Wisconsin Retirement System (WRS) : A top-rated pension program.
• Affordable Insurance Premiums :
  Comprehensive health, dental, and vision coverage.
• Generous Paid Time Off :
  Vacation, sick, and 10+ paid holidays annually.
• Work-Life Balance :
  Flexible schedules and wellness programs.

Diversity, Equity, Inclusion, and Belonging (DEIB) : At La Crosse County, we believe that diversity strengthens our community. We are committed to fostering an inclusive workplace where all employees feel valued.

FLSA:
Non-Exempt Employees in this position provide advanced clerical functions in an office setting involving typing/data entry, record keeping/bookkeeping, telephone, reception, and customer service work. Employees are selected and supervised by the department head or Office Supervisor, and work under moderate supervision.

• Demonstrate mutual respect, humility, and honesty in all interactions
• Speak up appropriately, even when expressing unpopular viewpoints
• Actively listen and remain open-minded to diverse perspectives

• Set clear goals and objectives to motivate self and others to achieve outcomes
• Seek new opportunities to improve processes and drive sustainable results
• Hold self and others accountable through consistent evaluation and monitoring

• Foster a collaborative environment that encourages knowledge sharing and growth
• Provide mentorship and support to help self and others reach full potential
• Recognize and leverage diverse strengths within self and team

• Understand and communicate a compelling vision that aligns with organizational goals
• Develop and execute comprehensive strategies to achieve long-term objectives
• Connect daily work to the bigger picture, inspiring self and others to contribute meaningfully

• Navigate complex situations by considering multiple perspectives
• Adapt quickly to changes and uncertainties in the work environment
• Make critical decisions using analytical skills, experience, and input from others

• Communicate and collaborate effectively with stakeholders across the organization
• Influence others through coaching, consulting, and team-minded thinking
• Develop and sustain partnerships that create positive outcomes for all stakeholders

• Understand and address the needs and concerns of the community
• Drive initiatives that create positive impacts beyond the organization
• Show self-awareness and manage emotions effectively in challenging situations
• Seek and respond constructively to feedback, even in the face of setbacks
• Balance empathy with accountability when leading self and working with others

Tasks will note Public Health Competencies as follows:

The competency level for this position is a Tier 1 – Front Line Staff/Entry Level.

• - Analytical/Assessment Skills
• - Policy Development/Program Planning Skills
• - Communication Skills
• - Cultural Competency Skills
• - Community of Dimensions of Practice Skills
• - Public Health Sciences Skills
• - Financial Planning and Management Skills
• - Leadership and Systems Thinking Skills

Performs receptionist duties: answers telephone; takes messages; makes appointments, handles routine inquiries and refers clients/callers to appropriate personnel, accepts payment for radon kits, water tests, clinic appointments, etc. Performs direct customer service. (3,4,5,7)

Uses specialized and complex internal and State programs. Verifies insurance and immunization records and determines eligibility. Inputs and retrieves data. Processes information for laboratory samples and reporting. (3,5,7)

Interprets, inputs and maintains animal bite data using State and local programs. (3,5,7)

Receives and…