Case Manager

Job Details:

Job Location:

Legal Address
- La Crosse, WI 54603, Position Type:
Full Time, Education Level: Bachelors Degree, Salary Range: $18.00 - $25.00 Hourly,

Job Shift: Day, Job Category:
Nonprofit
- Social Services, Do Work That Changes Lives.

What if your next job wasn’t just a job but an opportunity to help someone build a more independent and fulfilling life?

Family & Children's Center is seeking a compassionate, motivated Case Manager to join our Community Support Program (CSP).

• Purpose-driven work Help people achieve recovery goals and successfully live in their communities.
• Relationship-centered care Build meaningful professional relationships with clients and collaborate with families and treatment providers.
• Community-based work Get out of the office and work directly with clients in their homes and communities.
• Every day is different No two clients or two days are exactly alike. You’ll use your skills, creativity, and compassion to respond to individual needs.

• Provide mental health case management services to individuals with severe and persistent mental illness.
• Complete assessments and create treatment, recovery, and crisis plans.
• Help clients identify and achieve their individual recovery goals.
• Provide strengths-based, recovery-oriented services.
• Help clients manage psychiatric symptoms and co-occurring medical and substance use concerns.
• Provide symptom monitoring, education, crisis intervention, and medication education/monitoring as directed.
• Connect clients with community resources related to housing, food, healthcare, safety, and independent living.
• Coordinate care with internal and external treatment providers.
• Engage family members and support systems when permitted by the client.
• Participate in treatment meetings and ongoing supervision.
• Maintain accurate, timely clinical and case management documentation.
• Provide after-hours crisis services by phone or face-to-face when needed.
• Assist with discharge planning and referrals.

This is a community-based position, with at least 50% of the work occurring in community settings or clients' homes. Local travel is required.

• Builds trust easily and treats people with dignity and respect
• Believes people can achieve meaningful recovery
• Is compassionate, dependable, and organized
• Enjoys working directly with people rather than sitting behind a desk all day
• Can balance independence with teamwork
• Communicates effectively with clients, families, providers, and coworkers
• Is comfortable responding to changing needs and crisis situations
• Understands the importance of confidentiality, ethics, and professional boundaries
• Committed to recovery-oriented and strengths-based services

Education & Experience:

• Bachelor's degree in behavioral science or a related field plus 1,000 hours of supervised post-degree clinical experience with persons with chronic mental illness; OR
• Bachelor's degree in another field plus 2,000 hours of supervised post-degree clinical experience with persons with chronic mental illness.

Candidates should also have familiarity with the human service delivery system, DHS 63, recovery principles, ethics, and professional boundaries.

A valid driver's license and ability to use your own vehicle for client transportation are required.

• Master's degree in Social Work, Clinical Psychology, or Psychiatric Mental Health Nursing
• Additional supervised clinical experience working with individuals with severe and persistent mental illness
• Previous Community Support Program (CSP) experience

The goal isn't simply to manage a caseload.

It's to help people build stability, strengthen their support systems, access the services…