Cloud Engineer

Kwik Trip, Inc.’s Network Services Department is seeking a Cloud Engineer with a focus on Azure and Public Cloud Administration.

As a Cloud Engineer, you will work independently as well as on a team to provide operational support for Kwik Trip’s Azure and Google Cloud Platform (GCP) Environments.

• Cloud Management:
  Assist in managing Kwik Trip’s public cloud environments on Azure and Google Cloud Platform.
• Terraform Configuration:
  Write, maintain, and optimize Terraform configurations to automate infrastructure deployment and management in cloud environments.
• Cloud Security:
  Contribute to the design and implementation of strategies to ensure the security and resiliency of public cloud solutions in Azure and GCP.
• Troubleshooting:
  Identify and resolve resource and performance issues with new and existing cloud infrastructure.
• Documentation:
  Create and update comprehensive documentation to ensure repeatability of team processes.
• Business Continuity & Disaster Recovery:
  Collaborate with the Availability and Recovery team to design, implement, and maintain business continuity and disaster recovery procedures for Kwik Trip’s Cloud infrastructure.
• Monitoring & Reporting:
  Set up and manage cloud monitoring, alerting, and reporting.
• Cost Management:
  Assist with budgeting and chargeback activities related to public cloud services, ensuring cost-effective use of cloud resources.
• Cloud Solutions Evaluation:
  Help evaluate new public cloud services and provide recommendations for solutions that align with Kwik Trip’s business needs.
• Vendor/Coworker Relationship Management:
  Build and maintain strong relationships with cloud service vendors and with other departments at Kwik Trip to ensure effective partnerships and support.

• Associate’s degree in information systems or a related field, or an equivalent combination of education and hands‑on experience in IT or cloud‑related fields.

• Azure Administration: 1-2 years of experience OR System Administration: 3-5 years, with a strong interest in expanding expertise in enterprise‑level cloud management.

• Strong analytical skills to troubleshoot, optimize, and improve cloud infrastructure.
• Ability to manage multiple projects simultaneously, prioritize tasks and meet deadlines effectively.
• Comfortable working in a fast‑paced environment while maintaining a high level of performance.
• Capable of working both independently and as part of a collaborative team.
• Strong communication skills, with the ability to articulate technical concepts to both technical and non‑technical stakeholders.
• Strong customer service skills, ensuring timely and effective responses to team and business needs.
• A passion for continuous learning and professional development, with a proactive approach to staying current in the cloud technology space.

• Infrastructure as Code (IaC):
  Experience using Terraform or other IaC tools to deploy and manage cloud resources.
• Automation:
  Experience working with Powershell or other scripting language.
• Cloud Identity Management:
  Familiarity with Azure Entra
  
  ID or other identity management systems.
• Networking Knowledge:
  Understanding of networking concepts and protocols.
• Agile Methodology:
  Experience using Jira and working in Agile environments, collaborating in sprint‑based teams to achieve project milestones.

Work Schedule: Monday through Friday during daytime business hours, with support outside of business hours as needed. This role includes a rotating on‑call schedule for evenings and weekends.
Hybrid work model with required onsite presence during the week.