IT Development Team Manager

* This position is not eligible for sponsorship

Department: Information Technology

Job Type: Full-time

Kwik Trip is seeking an IT Development Team Manager to provide leadership and direction for two Scrum teams supporting critical systems and application initiatives. This role balances people leadership with technical and operational oversight, ensuring teams deliver reliable, scalable solutions while advancing modern deployment, tooling, and development practices. You will play a key role in team growth, systems migration, and maintaining high-availability environments.

• Provide personnel management and leadership for two Scrum teams, fostering a collaborative and accountable team culture
• Oversee and prioritize the day-to-day work of assigned Scrum teams to ensure timely and high-quality delivery
• Develop a deep understanding of each team’s responsibilities, applications, and workflows to effectively lead and support them
• Partner with stakeholders and technical leaders to align development efforts with organizational priorities
• Drive strategies focused on same-day deployments and zero-downtime application availability
• Guide teams through systems and application migration initiatives while maintaining operational stability
• Mentor team members and support ongoing skill development and technical growth
• Promote and implement a unified set of development and operational tools with a single pane of glass approach
• Lead efforts to adopt Infrastructure as Code (IaC) where appropriate
• Support and complete initiatives related to Git Hub usage and containerization
• Balance management responsibilities with an existing manager to support team growth and workload distribution
• Ensure consistent use of Agile and Scrum best practices across development teams

• Experience leading and managing software development teams in an Agile or Scrum environment
• Strong people leadership skills, including coaching, mentoring, and performance management
• Background supporting modern application development, deployment practices, and system reliability
• Ability to understand and communicate technical concepts across teams and stakeholders
• Strong organizational skills with the ability to manage multiple priorities
• Excellent communication and collaboration skills

• Experience with Infrastructure as Code, containerization, and Dev Ops practices
• Familiarity with enterprise monitoring tools and unified observability platforms
  
  Experience supporting large-scale application or systems migrations
• Prior experience managing multiple Scrum teams simultaneously