IT Support Specialist

Experience Our Culture! Join Our Team!

Recognized as a "Best Place to Work" for the ninth year in a row by Business Intelligence Group and a Gold Certified Family Friendly Workplace, Trust Point Inc. of La Crosse, WI is looking to hire a full-time Information Technology Support Specialist to provide full-time IT support to our Trust Point Team.

For more than 100 years, Trust Point has provided a wide array of trusted financial services to individuals, families, businesses and charitable organizations. Our goal is to provide outstanding client service in order to help our clients achieve their financial goals.

As the IT Support Specialist you arrive each day ready to maintain and support your team member's technical needs. You address questions and concerns in a professional and timely manner and are a key component to the Information Technology Team. You serve as a liaison between our IT vendor and handle all of the day‑to‑day technology needs, including:

• Reviewing trouble tickets and scans
• Troubleshooting of equipment
• Informal training on various computer hardware and software
• Review of network logs, nightly perimeter vulnerability reports and email system
• Management of phone systems
• Issuance and maintenance of key fob access
• System user set‑up and troubleshooting

This is a full-time hybrid position working Monday‑Friday, 8 am‑5 pm.

Trust Point is proud to be an equal opportunity workplace. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences.

We offer a comprehensive benefits package including an on‑site workout facility, pet insurance, paid volunteer time, identity protection coverage, generous 401(k) and profit‑sharing plan.

Trust Point supports ongoing learning through employer‑paid certifications and relevant continuing education.