Senior Manager Network Engineering

Opportunities with Logistics Health Incorporated (LHI), part of the Optum family of business. We’re dedicated to simplifying the logistics of complex workforce health programs with cost‑effective solutions and a seamless distribution process. With offices in La Crosse, Wis., a satellite office in Chicago and remote employees throughout the country, we have a variety of rewarding career opportunities for you. Elevate your career as you help us create a healthier tomorrow for everyone and discover the meaning behind Caring.

Connecting. Growing together.

This hands‑on leadership role manages the IT network team responsible for Optum Serve's data network, security operations, and data center facility systems. The role oversees data center operations, network switching technologies, Application Centric Infrastructure (ACI), load‑balancing technologies, internal and external DNS, and firewalls. This position partners closely with the Senior Infrastructure Architect, IT Operations, and other IT leaders to support the execution of business objectives and technology strategy across Optum Serve.

The leader is accountable for managing the network infrastructure that supports business operations and serves as the ultimate escalation point for a large, complex environment.

Oversees more than 500 network devices across six data centers supporting three distinct lines of business, as well as approximately 350 network devices across 150 Veterans Benefits Administration (VBA) clinic locations. Participates in technology war rooms, leads problem‑management activities, and regularly interfaces with IT leadership, application teams, and business stakeholders.

Maintains the secure, balanced, and uninterrupted operation of Optum Serve’s core network services within its data centers. Serves as the primary point of contact for security and processing audits related to network infrastructure and operations. Responsibilities include oversight of network infrastructure, WAN, LAN, load balancers, firewalls, IPv4/IPv6, BGP, VXLAN, EVPN, and related hardware appliances. Provides leadership for patching and hardening, configuration management, monitoring, maintenance, and issue resolution across managed network systems that support core business operations.

Work is driven by direct leadership, assigned projects, operational backlogs, and business requests. Accountable for administration of the network layer and supporting technologies; evaluation of modern solutions; delivery of modernization initiatives; operational excellence; and ownership of network automation efforts. Partners across Optum Serve IT to execute and maintain technologies critical to organizational success.

• Manage a highly available data network environment
• Set team direction, resolve issues, and provide guidance and leadership to team members
• Adapt departmental plans and priorities to address business and operational challenges
• Lead the engineering and operations of network technologies, including LAN/WAN, VPN, data center, remote sites, teleworkers, firewalls, and IPS/IDS
• Manage physical installations and cabling for data center infrastructure, including servers, storage, network, and telecom systems
• Oversee data center facilities, including power and cooling systems
• Lead, educate, and grow the team's technical capabilities through current‑and future‑state technology training
• Provide guidance to IT teams and partners in support of audits, network operations, and data center operations
• Oversee and implement network and data center projects that support business initiatives
• Design and implement scalable solutions that support organizational growth
• Ensure documentation is created, maintained, and kept accurate
• Develop and improve processes and procedures related to maintenance, automation, containerization, system testing, and functional validation
• Assist with technology assessments, evaluations, and product recommendations to support information security and infrastructure goals
• Guide staff in troubleshooting issues and supporting systems and IT services
• Oversee centralized documentation of the network footprint
• Create and update IT standard…