Business Operations Support Team Intern

Job Summary

This internship is located in La Crosse, Wisconsin and Galway, Ireland. Applicants must currently reside in either location to be considered, as the position requires on-site availability while attending school full-time.

The role is within the business operations support team, assisting the field organization in process and application support of multiple business systems and processes.

• Observe login and respond to support calls, chats, emails, and tickets.
• Troubleshoot and resolve transaction issues and coach users on appropriate processes and system functionality.
• Identify process and application problems and provide resolutions.
• Observe and document malfunctioning software.
• Suggest and contribute to user guide and process documentation.
• Participate in user acceptance testing for application deployment.
• Assist with project work within business operations support.
• Learn and observe application setups.
• Collaborate to troubleshoot hardware and login-related issues through resolution.

• Full‑time student enrolled in a 2‑year or bachelor’s program in management information systems, computer science, or a related field.
• Business system experience preferred.
• Experience with Microsoft Office Suite required.
• Strong interpersonal, customer service, and communication skills.
• Ability to work well and adapt to change in a fast‑paced environment.

Hourly base pay range: $21.50 – $26.00 (US). Actual pay may vary by seniority, merit, and geographic location.

Health insurance, wellness programs, 401(k) match up to 6% with additional company contribution up to 8%, paid time off including vacation days and holidays, tuition assistance, and other benefits may vary by region.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, protected veteran status, or any other legally protected status.