IT Operational Execution Intern

Job Summary

The IT Operational Execution Intern will support the IT operations of the company, assisting in the implementation of new systems and processes, creating dashboards, tracking progress of IT tasks, artifacts and budgets, managing software and hardware assets, and providing technical support. The internship requires year‑round availability while attending school full time, with a 3‑month probationary period, an anticipated 1‑year assignment, and possible continuation until graduation.

Students must be able to work 20 hours/week during the school year and up to 40 hours/week during summer, with flexible workdays to accommodate student schedules within normal business hours.

• Support the implementation of new IT systems and processes.
• Assist in the development of standard operating procedures and work instructions for IT operations.
• Conduct data analysis to identify trends, opportunities, and areas for improvement in IT operations.
• Communicate and collaborate with the IT team and cross‑functional teams to minimize waste and rework and help ensure no gap in operations.
• Prepare reports and presentations to communicate key performance indicators and project updates.
• Help train users in processes, and coordinate IT activities.
• Participate in cross‑functional teams to support IT projects and initiatives.
• Perform other duties as assigned.

• Strong analytical and problem‑solving skills.
• Excellent written and oral communication and collaboration skills with good interpersonal skills.
• Familiarity with IT systems and operations.
• Project management, time management, planning, organizational, and analytical skills.
• Knowledge of networking, cybersecurity, and data backup and recovery principles.
• Proficiency in Microsoft Office suite and other relevant software tools.
• Ability to learn quickly and work independently with minimal supervision.
• Must be able to work on multiple projects at once and effectively prioritize tasks.

$22 per hour to $30 per hour.

Health insurance and holistic wellness programs starting on Day One. 401(k) match up to 8% company contribution. Paid time off: 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options. Tuition assistance and student debt support. Family building benefits including fertility coverage and adoption/surrogacy assistance. Additional benefits may vary by region and role.

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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