Information Technology Manager

Benefits

• Wisconsin Retirement System (WRS) : A top-rated pension program.
• Affordable Insurance Premiums :
  Comprehensive health, dental, and vision coverage.
• Generous Paid Time Off :
  Vacation, sick, and 10+ paid holidays annually.
• Work-Life Balance :
  Flexible schedules and wellness programs.

FLSA:
Exempt. This is a professional management position within the Information Technology Department. The employee works under the direction of the Information Technology Director and is responsible for managing and supervising the assigned Information Technology Supervisor and staff within one of the following areas: IT Security, IT Infrastructure, or IT Software and Solutions. This vacancy is for the IT Software and Solutions area.

The IT Manager collaborates closely with the other two IT Managers to align initiatives, coordinate staff assignments, ensure consistency across teams, and support shared departmental priorities. The role converts major strategic goals into actionable operational plans in alignment with departmental strategy.

The IT Manager designs and maintains operational processes, workflows, key performance indicators (KPIs), and team standards; manages team performance and capacity; and evaluates outcomes to ensure alignment with strategic objectives. This role exercises significant independent judgement in operational decision‑making, resource planning, and process design, while escalating major strategic decisions to the Director, as needed.

This position typically leads a team of 5-10 employees, including one direct supervisor and technical staff. Team size may vary by functional area.

• Demonstrate mutual respect, humility, and honesty in all interactions.
• Speak up appropriately, even when expressing unpopular viewpoints.
• Actively listen and remain open‑minded to diverse perspectives.

• Set clear goals and objectives to motivate self and others to achieve outcomes.
• Seek new opportunities to improve processes and drive sustainable results.
• Hold self and others accountable through consistent evaluation and monitoring.

• Foster a collaborative environment that encourages knowledge sharing and growth.
• Provide mentorship and support to help self and others reach full potential.
• Recognize and leverage diverse strengths within self and team.

• Understand and communicate a compelling vision that aligns with organizational goals.
• Develop and execute comprehensive strategies to achieve long‑term objectives.
• Connect daily work to the bigger picture, inspiring self and others to contribute meaningfully.

• Navigate complex situations by considering multiple perspectives.
• Adapt quickly to changes and uncertainties in the work environment.
• Make critical decisions using analytical skills, experience, and input from others.

• Communicate and collaborate effectively with stakeholders across the organization.
• Influence others through coaching, consulting, and team‑minded thinking.
• Develop and sustain partnerships that create positive outcomes for all stakeholders.

• Understand and address the needs and concerns of the community.
• Drive initiatives that create positive impacts beyond the organization.
• Show self‑awareness and manage emotions effectively in challenging situations.
• Seek and respond constructively, even in the face of setbacks.
• Balance empathy with accountability when leading self and working with others.

Translate organizational strategies, key goals, and objectives into actionable operating plans and priorities.

Execute and maintain the IT budget, including forecasting needs, vendor evaluation, contract renewals, and ensuring alignment with budget allocations.

Manage all IT purchasing activities, researching hardware and software, staying current on technological trends, and identifying cost‑effective solutions.

Plan and forecast technology resources, including lifecycle replacements, licensing, and capacity…