SCA Pharmacy Clerk

About Optum

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale.

Join us to start Caring. Connecting. Growing together.

The SCA Pharmacy Clerk performs duties and responsibilities related to the general overall support of the entire Distribution Operations Center (DOC).

Monday-Friday, 8am-5pm

3237 Airport Rd, La Crosse, WI 54603

• Scanning:
  Sort, prepare and scan medical documentation into Optum Serve and government furnished databases. Prepare original documentation for return shipment back to the customer and catalogue non-returnable documents for later disposition. Complete tasks utilizing government furnished databases to review medical requirements and create orders to assist other departments within Optum Serve.
• Mentor associate staff with practical skills and hands‑on training.
• Work with DOC leadership to create and update DOC training and DMS resources for DOC employees, including but not limited to SOPs, work instructions, policies, and process flows.
• Provide feedback to DOC leadership on DOC operational processes and concerns.
• Maintain high production volume and quality by setting work standards to meet and exceed daily workforce metrics.
• Contribute continuous improvement ideas in association with Optum Serve and DOC lean six sigma initiatives.
• Gain knowledge and exhibit production efficiency across multiple work areas with the DOC.
• Assist additional Optum Serve departments outside of the DOC with all other operational tasks.
• Perform all other duties as assigned.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• Paid Time Off which you start to accrue with your first pay period plus 8 paid holidays.
• Medical plan options along with participation in a Health Spending Account or a Health Savings account.
• Dental, vision, life & AD&D insurance along with short‑term disability and long‑term disability coverage.
• 401(k) savings plan, employee stock purchase plan.
• Education reimbursement.
• Employee discounts.
• Employee assistance program.
• Employee referral bonus program.
• Voluntary benefits (pet insurance, legal insurance, LTC insurance, etc.).

• High school diploma/GED or 2+ years of applicable military experience.
• 1+ years of computer proficiency experience with Microsoft Office Suite.
• Ability to perform operational tasks in two or more areas within the DOC.
• Ability to keep all company sensitive documents secure (if applicable).
• Ability to work while standing for extended periods of time.
• Ability to provide on‑call phone support at night and on weekends within a rotation schedule.
• Capable of lifting 35 lbs frequently (34-66% of the time). Physical ability to bend, reach, twist, package and transport multi‑sized packages that range from 10-35 lbs frequently and 50+ lbs occasionally to rarely with assistance.
• Availability to work occasional weekends as required, roughly 5% per year.
• Valid driver’s license.

• Higher education degree in supply chain management, logistics, business or other related field.
• Minimum of 1 year experience in a warehouse/distribution environment working with inventory management processes and shipping and receiving carriers. Knowledge of safety standards in a warehouse environment.
• OSHA safety certification.
• Knowledge of vaccine cold chain management and procedures.
• Experience with government contracting or military environment.
• Knowledge of military medical readiness requirements.

• Must be dependable with the ability to…