Vision Center Manager NL

Position Summary

Position Summary:

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing, proper signing, and in‑stock inventory levels. Handles budgeting and forecasting sales and assessing economic trends and community needs. Enforces and provides direction and guidance to Associates on proper Customer‑Member service approaches and techniques ensuring Customer‑Member needs, complaints, and issues are resolved within company guidelines and standards.

Oversees implementation and participation in community outreach programs and encourages Associates to serve as good members of the community. Ensures compliance with company and legal policies, procedures, and regulations for the Vision Center through analysis and interpretation of reports, implementation and monitoring of asset protection and safety controls, and oversight of safety, operational and quality assurance reviews. Develops and implements action plans to improve performance, providing direction and guidance on executing company programs and strategic initiatives and directing the Vision Center Associates in ensuring confidentiality of information and documentation.

Provides supervision and development opportunities for Associates in the Vision Center by hiring, training, mentoring, assigning duties, providing recognition and promoting a belonging mindset in the workplace. Upholds the company’s Open Door Policy by meeting with Associates and listening to concerns, researching issues, reviewing company policies and procedures and suggesting resolution. Coordinates completed and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders to support plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning.

Ensures compliance with company policies and procedures and supports company mission, values and standards of ethics and integrity by implementing related action plans utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executing business processes and practices.

Respect the individual:
Builds high‑performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, and creates opportunities for all associates to thrive and perform. Works collaboratively, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence. Attracts and retains the best talent, empowers and develops talent and recognizes others’ contributions and accomplishments.

Act with Integrity:
Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable, supports Walmart’s goal of becoming a regenerative company by creating a sense of belonging, eliminating waste, participating in local giving, acting in a selfless manner, consistently humble, self‑aware, honest, fair and transparent. Serve Our Customers and Members:
Delivers results while putting the customer first, considers and adapts to how, where and when customers shop, applies the EDLP and EDLC business models to all plans. Makes decisions based on data, insights and analysis, balances short and long‑term priorities, and considers customers, fellow associates, shareholders, suppliers, business partners and communities when making plans. Strive for Excellence:
Displays curiosity, a desire to learn, takes calculated risks, demonstrates courage and resilience, encourages learning from mistakes, drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

• Completion of 2 or more years of college OR 1 year’s…