General Manager - MOKA Coffee La Crosse

Overview

MOKA is hiring a leader who is passionate about crafting amazing coffee and making meaningful connections with each customer. Here at MOKA, we have a passion for great coffee and making genuine connections with every customer. Our core business is built around focusing on high-quality coffee and espresso drinks with quick and friendly customer service.

• Making sure your team members consistently deliver a great customer experience
• Hire, train, and retain qualified team members
• Maintains ongoing training and development with team members.
• Making sure team members are trained on drink quality and consistency
• Schedule team members to meet customer demands of different day parts
• Ensure team members are recognized and motivated throughout each shift
• Responsible for managing Labor and COGS budget for the location
• Demonstrate and reinforce MOKA’s mission statement, policies, and core values
• Uphold's sanitation practices and procedures regulated by the local Health Department and MOKA
• Timely and accurate reporting of daily accounting, employee communication, and product inventory, among other Admin duties

This is a full-time, salaried position based on 45 hours a week. General Managers report to the Operations Manager.

• 3 years of leadership experience
• 2 years of food and beverage experience
• Ability to understand and assess financial statements, COGs, and Labor
• Maintains a positive attitude while working and interacting with team members as well as customers
• Stays organized and delegates tasks as necessary
• Able to coach and give feedback in a positive manner
• Maintain high levels of communication with all staff and superiors
• Ability to create and maintain a positive atmosphere
• Ability to receive constructive criticism and coaching to further improve on skill sets
• Follow company procedures regarding cash handling, equipment maintenance, and company property

• Compensation: $50k-$55k Base + $10k bonus potential
• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Quarterly bonus program
• Paid training
• Scheduled reviews
• Instore discounts

Learn more about MOKA by visiting our website at  If you are interested in joining our team, please apply today!