Senior Human Services Supervisor Isrs Case Management And Supportive Services

SENIOR HUMAN SERVICES SUPERVISOR ISRS CASE MANAGEMENT AND SUPPORTIVE SERVICES Job Description

Posted Monday, August 3, 2026 at 6:00 AM

Welcome to La Crosse County — Where Your Work Truly Matters

Every day, our unique teams contribute to our vision of a community that is vibrant, safe, and resilient. Whether you're supporting families, safeguarding natural resources, maintaining infrastructure, or delivering essential services, your work here creates real impact for the people who live, work, and visit our county.

• A Future You Can Count On: Wisconsin Retirement System (WRS), one of the most respected pension programs in the nation.
• Reliable, Affordable Coverage: Countywide insurance plans plus growing access to local, no-cost care options for everyday health needs.
• Time Off That Works For You: You’ll have two dedicated banks of vacation and sick time, giving you the freedom to plan real downtime when you need it—and the peace of mind to take care of yourself when you’re under the weather.
  • Start earning vacation and sick time your very first day
  • Bank up to 2× your annual vacation accrual
  • Build up to 150 sick days as a full time employee

We believe our workforce should reflect the community we serve. We’re committed to fostering a culture of respect, inclusion, and belonging—because diverse perspectives lead to better outcomes for everyone.

FLSA:
Exempt. This supervisory position serves as a key leadership role within the Integrated Support & Recovery Services (ISRS) Division. The Supervisor provides policy oversight and ensures compliant, effective service delivery for youth with Severe Emotional Disturbance (SED), Developmental Disabilities (DD), Physical Disabilities (PD), and other qualifying needs across programs including the Children’s Long-Term Support Waiver (CLTSW), Comprehensive Community Services (CCS), the Children’s Community Options Program, and Birth to 3 Services.

A primary responsibility of this role is leading and developing teams of social work staff through clear administrative direction, program consultation, established procedures, and ongoing professional development. The Supervisor oversees workflow coordination and ensures continuity of services across a growing and dynamic service area. This position requires strong leadership skills and a thorough understanding of State and Federal rules and policies, along with the ability to apply regulatory requirements to deliver compliant, mission‑aligned services that advance Human Services and County goals.

• Demonstrate mutual respect, humility, and honesty in all interactions
• Speak up appropriately, even when expressing unpopular viewpoints
• Actively listen and remain open-minded to diverse perspectives

• Set clear goals and objectives to motivate self and others to achieve outcomes
• Seek new opportunities to improve processes and drive sustainable results
• Hold self and others accountable through consistent evaluation and monitoring

• Foster a collaborative environment that encourages knowledge sharing and growth
• Provide mentorship and support to help self and others reach full potential
• Recognize and leverage diverse strengths within self and team

• Understand and communicate a compelling vision that aligns with organizational goals
• Develop and execute comprehensive strategies to achieve long‑term objectives
• Connect daily work to the bigger picture, inspiring self and others to contribute meaningfully

• Navigate complex situations by considering multiple perspectives
• Adapt quickly to changes and uncertainties in the work environment
• Make critical decisions using analytical skills, experience, and input from others

• Communicate and collaborate effectively with stakeholders across the organization
• Influence others through coaching, consulting, and team‑minded thinking
• Develop and sustain partnerships that create positive outcomes for all stakeholders