Senior Agent

Senior Change Agent – LaCrosse, WI

Location:

On‑Site (5 days per week).

• Conduct value stream analysis to assess the efficiency and effectiveness of current operations and create a vision for a new future state.
• Review existing and new procedures/controls to identify obstacles, create plans, and organize teams to change.
• Lead the planning and execution of Rapid Improvement Events or Just Do It actions to eliminate waste from processes, improving productivity.
• Train and coach staff (line leaders or office staff) via Gemba walks on problem‑solving behaviors and basic Lean methodologies including flow, on‑demand, zero defects, standardized work, and visual management.
• Support adherence to Rapid Improvement Event standard work by ensuring high levels of engagement and collaboration during pre‑work, event week, and post‑event weeks.
• Foster culture change by training, developing, and coaching employees and leaders to adopt Lean principles and behaviors.
• Collaborate with the Value Stream Coach, Site Leader, Department Managers, and Supervisors to resolve any issues that arise during implementation and/or maintenance phases.
• Fulfilling the duties of a Value Stream Coach when needed.

• Strong communication and presentation skills with the ability to speak and communicate effectively with various audiences.
• Viewed as a leader who can energize and motivate inclusive teams and act as a positive influencer of change.
• Associates or Bachelor of Science degree or related discipline preferred; equivalent education, training, or experience will be considered in lieu of a formal degree. Candidates without a 4‑year degree are encouraged to apply.
• Minimum 3 years of experience working in a Lean environment, training, coaching, and developing Lean principles and continuous improvement‑based tools and techniques.
• Experience facilitating at least 30 successful Rapid Improvement events using a defined process, with proven capability to deliver significant improvement in operational and financial metrics.
• Knowledge of the Shingo model preferred.

Annual Base Salary Range: $97,406.66 – $.

• Comprehensive health insurance and holistic wellness programs.
• Fertility coverage and adoption/surrogacy assistance.
• 401(k) match up to 8% company contribution.
• Paid time off: 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs, tuition assistance, and student debt support.
• Safety Sensitive role – may require additional drug screening.

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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