Senior Quality Engineer - Liquid Cooling Engineering (multiple openings

Overview

At Jabil (NYSE: JBL), we are a trusted partner for leading brands, delivering engineering, supply chain, and manufacturing solutions. With 60 years of experience and a global network of over 100 sites, we pursue sustainable, high-quality processes that minimize environmental impact and support diverse communities.

Location:

Florence, KY. This is an on-site role with limited travel. The Florence site supports high-growth AI and cloud infrastructure customers, including server and rack integration and data-center liquid‑cooling technologies where quality, speed, and traceability are essential.

We seek an experienced Quality Engineer to serve as the senior quality leader supporting advanced manufacturing of liquid‑cooled servers and racks. The role ensures all products, processes, and systems meet customer, regulatory, and internal quality standards across the full product lifecycle—from New Product Introduction (NPI) through volume production and sustaining. This senior individual contributor applies advanced technical judgment to drive quality strategy across NPI through sustaining, leading systemic improvements in manufacturing processes, and influencing engineering, supplier, and customer decisions across the full value stream.

• Lead problem-solving activities, establish robust quality controls, drive continuous improvement, and partner with cross-functional teams (Process Engineering, Test Engineering, Manufacturing) to ensure quality, safety, and performance for liquid-cooled assemblies and full rack systems.
• Customer requirements review: own traceability and risk mitigation across the product lifecycle, including BOM review, specifications (cosmetic, technical), and incoming quality criteria.
• QMS leadership: maintain and improve ISO 9001:2015 processes, work instructions, and records for the cloud product line; support internal audits and readiness for external/customer audits.
• Liquid cooling: define and enforce incoming quality criteria for liquid‑cooling assemblies (pressure‑test and leak‑test limits) to ensure system integrity; develop leak‑prevention protocols and sensor-based monitoring.
• Validate coolant fill, purge, and filtration processes for loop cleanliness, stability, and long‑term reliability; audit and verify cooling and fluid‑handling processes to meet quality, safety, sustainability targets.
• Lead Critical‑to‑Quality (CTQ) analysis and collaborate on PFMEA and control plan activities for all liquid‑cooling and fluid‑handling stages; proactively identify failure modes and implement robust quality controls.
• Oversee the quality lifecycle of process and test equipment (qualification, commissioning, calibration, performance verification, troubleshooting, upgrade validation).
• NPI → Ramp: own quality function across products (including liquid cooling assemblies) from kickoff to ramp and sustaining; identify CTQs, create control plans, PFMEA, execute MSA/GR&R, verify Cp/Cpk, perform FAI, support lessons‑learned reviews.
• Review DfA to mitigate risks prior to building; establish inline quality and yield: SPC on critical processes, track FPY and DPPM, implement poka‑yoke, and drive containment when signals drift.
• Supplier quality: define incoming inspection criteria, support CTQ identification, material storage, and supplier qualifications as needed.
• Customer: lead 8D/A3 investigations on returns/complaints; implement CAPA with data‑driven communication to customer quality teams; identify gaps and drive closure with cross-functional teams.
• Digital quality: automate data flow from MES/ERP; build live dashboards/alerts; use control-chart insights to recommend corrective actions.
• Docs & training: publish procedures and lessons; train operators/technicians on critical quality features, audit discipline, and error-proofing; translate customer and regulatory requirements into internal work instructions and visual aids.
• Cross‑function leadership: partner with Safety, Test, Industrial and Process Engineering, Maintenance to identify quality risks and drive improvements across the liquid‑cooling value stream.

• FPY/yield improvement and DPPM reduction…