Baker, Retail

Location

La Crosse, Copeland

Part-Time

Festival Foods is a Wisconsin grocer committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate more than 40 full-service supermarkets across Wisconsin. At Festival, people are at the top of our list, reflected in our associate benefits and programs.

Job Title: Baker

Reports To: Bakery Department Manager

Are you passionate about baking and pastry and providing exceptional food service quality? We are seeking a Baker to join our team. Our bakery crafts items for guests’ events and everyday moments alike, from special occasions to everyday indulgences.

Providing excellent guest service is at the heart of what we do. You’ll greet guests, answer questions, and address concerns with professionalism and care, making a positive impact every day.

• Recipe & Production Control: Follow recipes and production lists precisely to ensure high-quality bakery and pastry items. Monitor dates and freshness, handle outdated items properly, and report shrinkage.
• Health & Safety: Adhere to Health Department guidelines and Festival sanitation practices. Maintain cleanliness and organization in prep areas, coolers, freezers, and dry storage.
• Guest Service: Provide excellent customer service by helping guests find items, taking special orders, and addressing concerns. Answer phone calls with proper etiquette and ensure guest satisfaction.
• Stock Monitoring: Monitor stock levels and service floor needs, ensuring proper assortment and production readiness, especially for early mornings and evenings.
• Quality Standards: Maintain food safety logs and ensure all quality standards, including quantity expectations, are met by 10 am and 5 pm daily.
• Team
  
  Collaboration:
  
  Work closely with Bakery associates to meet department goals and support a positive team environment.
• Honor Commitments: Regular, timely attendance per schedule and adequate notice to arrange coverage for occasional absences.
• Support the Team: Perform other duties as assigned.

To perform this job successfully, a candidate must be able to perform each essential duty satisfactorily. The following are representative of the knowledge, skills, and abilities required.

• Customer Focus: Ability to deal tactfully and effectively with guests and staff.
• Effective Problem-Solving: Ability to quickly assess and resolve issues in a dynamic and sometimes stressful environment, while supporting the team.
• Safety Awareness: Understanding of safety requirements and company policies, including training on ovens, lifting techniques, and bakery equipment.
• Retail Expertise: Knowledge of the retail food business and perishable department operations, with the ability to make timely and effective decisions.

• Physical Demands: Stand for long periods; bend, stoop, and kneel regularly; lift up to 60 pounds frequently; frequent hand and wrist repetition.
• Work Environment: Occasionally exposed to extreme temperatures; frequent exposure to moving machinery.

The Baker role includes early mornings, afternoons, weekends, and holidays, with flexibility for evenings or overnight shifts as needed.

Join a bakery team that values quality, collaboration, and exceptional food service. We offer competitive compensation, opportunities for growth, and a supportive work environment.

If you’re ready to share your passion for baking and contribute to an enjoyable guest experience, we’d love to hear from you. Apply today to help us create delightful bakery products for our guests!

Note: Benefits listed are subject to eligibility and plan specifics.

• Associate Discount: 15% off grocery purchases for you and your household.
• Weekly Pay & Premium Pay: Weekly pay for hourly associates;
  Sundays/holidays include a premium; overtime pay where applicable.
• Two-Week Advanced Scheduling: Schedules released two weeks in advance.
• Vision & Dental Insurance: Vision insurance and two dental coverage options available.
• Support & Well-Being: Parental leave, fitness reimbursement, EAP, and care-coaching resources.
• Save for Your Future: 401(k) with company match and retirement planning support.