AR Coordinator

Company Description

Performance Food Group is a customer-centric food service distribution leader headquartered in Richmond, Va. Grounded by roots that date back to a grocery peddler in 1885, PFG has a nationwide network of approximately 150 distribution centers, 35,000-plus talented associates, and thousands of valued suppliers across the country. With the goal of helping customers thrive, PFG markets and delivers quality food and related products to independent and chain restaurants, schools, business and industry locations, convenience operations, healthcare facilities, vending distributors, office coffee service distributors, big box retailers, and theaters across the U.S.

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America's food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Under direct supervision, responsible for all current and past due Accounts Receivable (A/R) for assigned customers. Approves all orders for accounts with total exposure of up to $25,000. Monitors all accounts until collection / legal efforts begin. Provides effective customer service to internal and external customers. Internal contacts with employees at all levels in the organization. External contacts may include vendors, banks and PFG operating companies.

Functions as a team member within the department and cross-functions, as required, and perform any duty assigned to best serve the company.

• Monitors large and/or complex customer accounts and collects on a timely basis using the telephone, in writing and computer.
• Reviews shipments and payment plans and approves all orders for accounts with total exposure of up to $25,000.
• Summarizes and inputs on-line all telephone and written contacts pertaining to customer.
• Reviews and analyzes customer statistics. Reviews accounts on hold and analyzes individual situations to determine appropriate actions.
• Provides internal customer service support to Cash Applications Specialists.
• Advises Sales, Cash & Carry Managers and Transportation Managers of customer status.
• Provides assistance to Cash Application Specialists regarding customers' contacts and payments.
• Performs other related duties as assigned.

1 - 2 years Commercial credit and/or collections experience. Strong verbal and written communications skills, personal computer (Excel, Word), problem solving, and financial analysis skills.

Associates/2-year technical degree

Accounting / Finance, Business or related area

2 - 4 years of experience in Commercial credit and/or collections. Strong verbal and written communications skills, personal computer (Excel, Word and Infinium experience preferred), problem solving, and financial analysis skills. Expertise or significant exposure to a major ERP application (i.e., SAP, Oracle, Lawson, People Softe, etc.)

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. This includes (1) our EEO Policy;

(2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.