Supervisor-Security Operations

Benefits Highlights

• Medical:
  Multiple plan options.
• Dental:
  Delta Dental or reimbursement account for flexible coverage.
• Vision:
  Affordable plan with national network.
• Pre‑Tax Savings: HSA and FSAs for eligible expenses.
• Retirement:
  Competitive retirement package to secure your future.

Mayo Clinic Global Security Supervisors will oversee the activities and supervision of security officers, assisting with problems, providing direction, determining appropriate action, and disseminating information.

The supervisor will meet budgetary specifications and maintain a budget in conjunction with the manager or security operations. The role also includes ongoing collaboration and communication utilizing shared goal setting and decision making with physicians, associate providers, department staff, and multidisciplinary team members.

The supervisor serves as a focal point for emergencies and ensures a safe and secure environment. They participate in the hiring and training of new Security Officers and will perform routine security officer functions as needed.

May utilize security vehicle on a regular or occasional basis; enforces Mayo policies and responds to complaints and service calls for wrongdoing, prepares incident reports/activity logs, and may work in the Security control centers.

They are able to work nights and weekends for security and protection assignments and when required by emergency or special situations.

This role supports and instills Mayo Clinic's mission, vision, and values within the department.

This position may be required to carry and deploy a taser.

Bachelor's degree with one year security, healthcare, law enforcement or military experience and two years supervisory experience OR Associates degree with three years security, healthcare, law enforcement or military experience and two years supervisory experience OR HS/GED with five years security, healthcare, law enforcement or military experience with two years supervisory experience.

Progressive experience in a healthcare/management role required. Experience in patrolling, incident report writing, defensive tactics, emergency response, lock/unlock procedures, door access, and CCTV camera operation; experience with Windows XP or newer as well as intermediate skills in Microsoft Office software applications; technical aptitude to work with Security Technology is preferred.

Previous security experience; able to work independently and in a team-environment; requires strong sense of customer service and interpersonal skills to interact with patients, visitors and employees; requires strong written and verbal skills; strong problem solving skills are necessary.

Has the ability to read and communicate effectively in a pleasant, courteous, professional and friendly manner. Maintains a professional appearance at all times per organizational and department standards. Can restrain potentially violent individuals; demonstrated ability to remain calm and assume control of emergency situations.

Staff must participate in routine and ongoing training and development programs as required by the organization or department.

Must have and maintain a valid driver's license and acceptable driving record in accordance with Mayo Clinic Policy; must obtain Supervisory Level Certification from the International Association for Healthcare Security and Safety (IAHSS) within 6 months. Training certification in AVADE Workplace Violence Training, basic CPR and AED, required within 1 year; defensive tactics certification required within 1 year.

Nonexempt

$33.99 - $45.91/hour; education, experience and tenure may be considered along with internal equity when job offers are extended.

Yes

Full Time

80

This position primarily works business hours, Monday through Friday, but requires availability to work evenings, weekends, and other off‑hours based on departmental needs.

As needed.

No

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our…