Office Specialist

Office Specialist 2

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits!

Ready to make an impact every day? Step into the Office Specialist 2 role and bring your strengths to a Child Welfare team dedicated to supporting and uplifting those who need it most.

We are currently seeking an Office Specialist 2 to join our Child Welfare team based in our La Grande office. La Grande is in rural eastern Oregon.

Summary of Duties

As an Office Specialist 2, you will:

• Provide administrative and records support, answering phone calls, responding to inquiries, and clearly communicating agency rules and policies.
• Issue and track gas cards, negotiable goods, transportation passes, and parent mileage reimbursements, accurately logging all transactions in our records system.
• Support protective services and permanency staff by entering case data and documentation into the OR-Kids database.
• Request and gather relevant records, including police reports, court documents, and physical or mental health records, as needed.

Minimum Qualifications

• A valid driver's license and acceptable driving record are required for this position. AND
• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
• An associate degree in any field; OR
• An equivalent combination of education and experience.

Essential Attributes

We are looking for candidates with:

• Demonstrated experience conducting work that requires attention to detail. Demonstrated experience successfully prioritizing work to meet competing deadlines.
• Demonstrated problem-solving skills, including the ability to think critically.
• Verbal and written communication skills that include demonstrated experience serving as a responsive and reliable resource for others.
• Experience using computer systems, and Microsoft Office products, including Word, Outlook, and Excel.
• Demonstrated experience being self-motivated, managing time efficiently, staying organized, taking initiative and offering support to others. Demonstrated experience collaborating and working successfully with a team.
• Demonstrated ability to identify when additional guidance or support is needed, along with a willingness to seek assistance proactively.
• Demonstrated ability to adapt with flexibility and ease to changing environments and shifting priorities.

Working Conditions

• Work Locations:
  Offices and community sites.
• Travel:
  Occasional travel for meetings, trainings, and other case related activities.
• Hours:
  
  Regular work week with fluctuating hours; occasional overtime may be needed, including evenings and weekends.
• Physical Requirements:
  
  Occasional physical activity, including lifting up to 50 pounds.
• This role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma-informed approach that is essential to ensure a safe environment.
• You may interact with individuals who have experienced trauma and may have difficulty managing their emotions.
• Be prepared for stressful situations that require quick decision-making to ensure safety for yourself and others.

Attention all candidates!

Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range.
  
  Note:
  
  Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use…