Department Manager

Department Manager at McDonald's

This posting is for a position in a restaurant owned and operated by an independent franchisee. The franchisee is the sole employer responsible for employment matters such as hiring, firing, and scheduling. McDonald’s USA has no involvement in these processes.

McDonald’s Works for Me! I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES – to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel‑good moments.

The Company for Me – Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

• Competitive pay starting at $18/hr
• 5 days paid vacation
• 5 paid holidays
• Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance up to $3,000 per year, and English classes for a second language
• Online bachelor’s degree through Colorado Tech University
• Medical, dental and vision coverage
• 401(k)
• Short‑ and long‑term disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Manager outings
• Free meals
• A culture that encourages teamwork and community involvement
• Stability in a company that is continuously growing
• Opportunities for career advancement
• Bonus Program

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. Some managers also lead departments, managing assigned systems such as Training, Food Safety, and Inventory Management, setting goals, delegating tasks, following up, and reporting results. Specific departmental responsibilities include:

• Guest Service Department Manager – Ensure crew and managers deliver a great customer experience, promote sales promotions, train service staff, and organize the Front Counter McCafé and Drive‑Thru areas.
• Kitchen Department Manager – Ensure the restaurant delivers high‑quality food quickly, maintain food safety and cost controls, and train kitchen staff on production procedures, including new menu items.
• People Department Manager – Hire qualified crew, train them well, and schedule them to meet sales and profit goals. Also, motivate crew and recognize their achievements.

Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality environment. We seek positive team players with flexible schedules who thrive in a fast‑paced McDonald’s environment. Candidates must be 18 years or older.

• Ability to teach and train side‑by‑side, delegating responsibilities effectively while leading by example.
• Open availability and flexible scheduling around the restaurant’s needs (weekdays, nights, weekends, 364 days a year).
• Excellent time‑management skills and the ability to handle multiple priorities in a fast‑paced environment.
• Proficiency in POS and Microsoft Office (Word, Excel).
• Strong people skills; 98% of your time will involve serving, coaching, training, inspiring, leading, and developing a diverse group of people.
• High standards for quality, service, cleanliness, and value.
• Aspirations to impress every guest, every time, and coach the team to do the same.
• High‑level communication skills – professional, clear, and friendly.
• Commitment to continuous improvement and willingness to learn.

This posting contains information about working in a McDonald’s restaurant but is not a complete job description. Employees perform a variety of tasks, and this posting does not list all essential functions.

By applying to this position, I understand that I am applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the sole company responsible for employment matters. I acknowledge that McDonald’s USA will not receive a copy of my application and will not be involved in hiring decisions.

McDonald’s is an equal opportunity employer. We proudly support diversity and equal opportunity in all aspects of work.