Assistant Manager - Optical

Assistant Manager - Optical

National Vision Inc. is a leading optical retailer with the America’s Best brand. Our stores combine eyewear and eye care into one excellent experience.

$15.00/hr – $19.00/hr

We are looking for an Assistant Manager to oversee daily store operations, including personnel management and inventory control. The role aims to keep customers returning by providing exceptional service and ensuring associates remain motivated.

• Monitor and achieve profit, sales, and performance goals (e.g., reviewing the P&L).
• Optimize and oversee the eyeglass department to ensure efficiency and compliance with company policies and operational guidelines.
• Convey a commitment to outstanding customer service and ensure all associates meet this standard.
• Ensure quality standards are met; review remakes and enforce policies to ensure compliance.
• Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting as required.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate Opticians and CL Sales associates (and Receptionists in some stores) and ensure the timely completion of day‑to‑day functions.
• Assist the General Manager with forecasting staffing needs, recruiting, selecting, and retaining high‑caliber staff.
• Motivate associates to exceed performance standards.

• Optical sales experience; supervising experience preferred.
• Proven ability to lead, coach, and build associate relationships.
• Strong understanding of store operations and standards for success.
• Strong oral and written communication skills for effective management of teams.
• Exceptional customer service skills.
• Strong organizational skills for planning work and continuously monitoring progress toward goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.

We provide competitive compensation, including bonus potential in every store, a comprehensive benefits package (health and dental insurance, 401k with company match, flex spending account, paid personal time off, paid holidays, parental leave, employee eyewear discount, overtime pay when applicable), and opportunities for professional growth.

Mid‑Senior level.

Full‑time.

Engineering and Information Technology

Retail

National Vision is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.