Student Services Team Lead - 140354
Listed on 2026-08-22
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Management
Education Administration, Administrative Management, Business Administration
Student Services Team Lead
Under general supervision of the Student Services Manager (SSM), the Lead Student Services Representative (LSSR) acts as the evening team leader for both staff and student employees. This position provides efficient, high-quality service through the daily management of a team of student workers, including hiring, motivating, recognizing and rewarding, coaching, counseling, training, and problem solving.
Assists the SSM with development, analysis, and implementation of training, scheduling, and reward/recognition programs. With SSM, leads group trainings, researches, recommends, and implements administrative policies and procedures. Serves as a leader for individual projects and initiatives and independently manages administrative duties related to various Division of Extended Studies partnerships and the Concurrent Enrollment and UCSD Student Grant Programs.
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