Shipping and Receiving Supervisor

Responsibilities

• Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing process, operational, and personnel policies and procedures.
• Hires, trains, directs, and supervises shipping team members.
• Responsible for the management, maintenance, and upkeep of company tractor truck and trailer fleet.
• Negotiates the price of shipment transportation with carriers and evaluates performance.
• Monitors real-time shipments, coordinates with third-party logistics providers, and troubleshoots delays, damages, or documentation errors immediately.
• On-Call Availability:
  Must be available for "on-call" shifts during active transit windows (including occasional evenings or weekends) to resolve critical shipping issues or carrier emergencies.
• Communicates shipping pricing, schedules, and changes to customers and carriers.
• Collaborates and communicates with internal departments to optimize the flow of orders from preparation to shipment.
• Prepares and packages items for shipping, noting item contents, delivery methods, and other logistical details. Oversees and assists in the loading of finished goods onto shipping trailers.
• Identifies and resolves shipping, storage, or receiving discrepancies as they arise.
• Maintains accurate documentation of existing inventory, shipped goods, processes, customer service logs, training and safety records.
• Coordinate with vendors on arriving product. Accepts and documents packages and deliveries made to the facility and routes those items to the appropriate locations.
• Maintains a clean and organized workspace.
• Completes all other work as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.