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Service Advisor Trainee​/Assistant; Automotive

Job in La Marque, Galveston County, Texas, 77568, USA
Listing for: Velocity Auto Care
Apprenticeship/Internship position
Listed on 2026-04-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 30000 - 40000 USD Yearly USD 30000.00 40000.00 YEAR
Job Description & How to Apply Below
Position: Service Advisor Trainee / Assistant (Automotive – Growth Opportunity)

Junior Service Advisor / Service Advisor Assistant

Velocity Auto Care & Tire LLC

Benefits
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off Profit sharing
  • Training & development
About the Role

We’re looking for someone who loves cars, loves people, and wants to build a real career.

This role is ideal for entry‑level candidates or current/new service advisors seeking better training, structure, and a clear path to a higher role.

This position has a defined path to becoming a top‑performing Service Advisor, one of the most important and highest‑impact roles in the company.

What You’ll Be Doing Customer Experience
  • Greet customers and create a strong first impression
  • Assist with check‑in and vehicle intake
  • Help communicate services in a friendly, confident way
  • Support advisors with updates and follow‑ups
Front Counter Operations
  • Answer phones and schedule appointments
  • Learn and follow proven call‑handling systems
  • Assist with shop workflow coordination
  • Maintain a clean, professional front office
Training & Development
  • Learn Velocity’s structured communication and sales process
  • Develop confidence speaking with customers
  • Assist in presenting inspections and recommendations
  • Progress toward managing own customers
Must‑Have Traits
  • People person – enjoys talking and building relationships
  • Positive, high‑energy attitude
  • Strong work ethic and reliability
  • Coachable and eager to learn
  • Team‑oriented mindset
  • Integrity
Bonus (Not Required)
  • Interest in automotive or mechanical work
  • Customer service or sales experience
  • Previous Service Advisor experience
Career Growth Path
  • Junior Service Advisor / Assistant
  • Service Advisor
  • Lead Advisor / Shop Manager
  • Compensation
    • Competitive hourly pay (based on experience)
    • Growth into performance‑based compensation
    • Bonus opportunities as you advance
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