Member Team Lead

Position Summary

• Assists management with the supervision of associates in the assigned area of responsibility by assigning duties, communicating goals and feedback, training associates on processes and procedures, providing direction and guidance on member service approaches, and ensuring compliance with company policies and the Open Door Policy. Also participates in recruiting, hiring, scheduling, coaching, and evaluating associates.
• Communicates and supports membership by providing information on membership types, programs, and benefits to current and prospective members; processes memberships, upgrades, and credit accounts; encourages membership renewals; participates in sales and marketing events; and maintains marketing recaps and documentation to meet membership goals.
• Provides member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, offering guidance on self‑service technology, and ensuring club pick‑up orders are filled.
• Oversees the assigned area by handling claims and returns, zoning the area, arranging merchandise, identifying shrink and damages, maintaining carts and flatbeds, and ensuring parking lot cleanliness.
• Completes accounting records, files transactions, and prepares documentation following accounting procedures; provides funds for register operation; creates financial analysis reports; prepares daily deposits; oversees cash fund transfers; investigates shortages and overages; and maintains confidentiality of financial information.
• Develops and implements processes and practices to meet business needs through collaboration with managers, coworkers, customers, and partners; monitors progress and results; and identifies improvement opportunities.
• Demonstrates, promotes, and supports compliance with company policies, procedures, and ethics by guiding and implementing action plans and assisting management with ethical issues.
• Leads and participates in teams, sharing resources and information, determining customer needs, coordinating work assignments, providing feedback, and modeling adaptability to change.
• Respects the individual by embracing differences, creating an inclusive workplace, building strong relationships, and mentoring others.
• Act with integrity by maintaining high ethical standards, supporting Walmart’s regenerative goals, and acting in a self‑less, humble, honest, fair, and transparent manner.
• Serves customers and members by delivering results with a customer‑first mindset and making decisions based on reliable information.
• Strives for excellence by learning, taking calculated risks, demonstrating resilience, driving continuous improvement, and adopting new technologies to support others.

• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO can be used for vacation, sick leave, holidays, or other purposes, meeting or exceeding paid sick leave laws.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates covering high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are fully paid by Walmart.

The hourly wage range for this position is $21.00 to $29.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid at $0.35 to $3.00 per hour in specific circumstances.

• 6 months retail experience that includes operating front‑end equipment.
• 6 months customer service experience.
• Must be 18 years of age or older.

• Leading a front‑end team, with supervising experience that includes hiring, evaluating, mentoring, developing, and managing the workload of others.

Primary

Location:

6614 GULF FREEWAY, LA MARQUE, TX 77568‑3096, United States of America.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.