Mastectomy Fitter

MJ Medical is looking for a mastectomy fitter (CMF) to join our team either part time or per diem site. Successful candidates will have excellent customer service and must be outcome‑oriented. The ability to work in a fast‑paced environment with strong attention to detail is essential.

• Provides clear and concise paperwork to the inside sales team to facilitate product ordering. Communicates effectively with inside sales team. Helps to obtain prescriptions and additional paperwork when asked.
• Measures patients for mastectomy products. Completes the correct forms based on the products ordered. Ensures a proper fit for each patient. Works with the inside team when a return is necessary.
• Is familiar with products and assists therapists/customers/patients with product selection.
• Schedules fitting appointments efficiently in order to accomplish as many fittings as possible each day.
• Upon delivery in the Boutique, ensures a proper fit of garments.
• Develops positive relationships with local referral sources and manufacturer reps.

• Prior mastectomy fitting experience preferred; however, we are willing to train the right candidate.
• Understanding of insurance and the ability to convey benefits to patients.
• Exceptional customer service skills, over the phone and in person, with our customers and other employees.
• Ability to build rapport with customers and personalize their experience.
• Strong sense of urgency and problem solving skills.
• Familiarity with computers and willingness to learn our program used for patient charting.
• Adaptability to new processes and technology.

We have a pleasant work environment, weekday hours from 9 AM to 5 PM, paid holidays and vacations, as well as medical and dental benefits, a 401(k) program, employee discount program, and tuition reimbursement.