Public Safety Officer

Approx. 20 to 28 hours per week

Under general supervision, the Public Safety Officer I provides information and assistance to the public regarding City regulations and various law enforcement matters. The Public Safety Officer I assists in monitoring activities at City facilities and programs, aids in enforcing various provisions of the Municipal Code, performs fieldwork, and coordinates activities with public safety personnel.

(These examples do not include all duties which may be assigned.)

• Uses excellent customer service skills, provides information on and interprets City ordinances, policies, and procedures to the public.
• Observes and reports Municipal Code violations and hazardous conditions.
• Performs administrative support functions.
• Adheres to City and departmental policies and procedures and performs related work duties as assigned.

• Provides a visible public safety presence at City parks and facilities to promote a safe environment.
• Answers questions regarding programs and services and directs persons to facilities and events.
• Identifies, documents, and reports safety concerns, violations, or hazardous conditions.
• Monitors City facilities during public and private events and enforces rules and regulations.

• Provides general customer service at the front desk of the La Mirada Community Sheriff's Station.
• Answers telephone calls for service, inputs and routes calls or messages for deputy and field unit requests.
• Manages counter traffic and takes routine Sheriff's Department reports.
• Conducts Live Scan fingerprints, completes citation corrections, and issues garage sale permits.

• Takes routine Sheriff's Department reports.
• Conducts parking enforcement.
• Conducts street sweeper enforcement.
• Assists the public and employees in routine and emergency situations.
• May conduct latent fingerprint investigations at property crime scenes.
• Monitors and maintains radar speed feedback signs.
• Provides traffic assistance for Sheriff Deputies during traffic collisions and/or other traffic related incidents.

The incumbent in this position will be a non-sworn employee of the City of La Mirada and will not be a sworn officer with the Los Angeles County Sheriff's Department.

Background:
Must be at least 18 years of age. Must be able to prove eligibility to work in the United States; pass a written examination, background investigation including background questionnaire, DMV check, and fingerprinting for the disclosure of any criminal record. Must be able to pass a physical examination including a drug-screen test.

Availability:
Must be available to work at least 20 hours per week.

Knowledge of:
Community oriented policing services; public relations and customer service practices; complaint resolution techniques; general law enforcement functions, methods and procedures; positive discipline techniques for youth; safe driving practices; report writing skills; and office methods and procedures.

Ability to:
Communicate clearly and concisely, orally and in writing; follow oral and written instructions; comprehend and carry out public safety policies, procedures, and regulations; maintain effective working relationships with fellow employees and the public, and work within a team-based system; exercise good judgment, courtesy, and tact with the public and staff; exercise initiative and make sound decisions in accordance with established regulations;

work independently, without immediate supervision; present a clean, neat appearance appropriate to successful public contact; and utilize quality customer service skills and techniques. Must be able to lift up to 50 lbs. and work varied shifts, including days, nights, weekends and holidays.

Experie…