MMA Sales Manager

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Tuition assistance
• Vision insurance
• Wellness resources

The MMA Sales Manager is responsible for ensuring a positive customer experience personally and through Coach’s supervision. The MMA Sales Manager is responsible for delivering great member service along with Private Training and Supplement revenue. As needed, they address member concerns, employee relations issues, and oversee scheduling and time-keeping activities. On a regular basis, they communicate and enforce Company and Club policies and procedures.

The MMA Sales Manager is responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires 7 day a week availability including both morning and nights.

• Sells training sessions. Executes an effective prospecting strategy, conducts guest tours, and is responsible for completing sales of staff when needed through the Turn‑Over process.
• Services Intro PT packages, build value, and re‑sign clients on full programs to hand off to the coaching staff.
• Member prospecting in person/digital to generate complimentary appointments to sell personal training programs.
• Ensures accurate administration of client programs, supplement purchases, measurement tracking, and workout programs. Arrives on time, prepared, and attentive for training appointments.
• Assists in all revenue generating activities, including but not limited to: complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc.
• Responsible for achieving monthly revenue objectives set forth by the Company with regards to Private Training and Supplements.
• Reviews daily club sales performance and individual employee performance statistics with the Fitness Manager, Vice President and staff members to identify issues and clarify behaviors needed to achieve club sales goals. Administers company policies as they relate to the sales process.
• Independently schedules and manages client appointments to ensure optimal time management and service delivery. Coordinates directly with clients to arrange sessions, meetings, or service visits according to their availability and needs. Maintains up‑to‑date scheduling records and makes adjustments to accommodate changes or cancellations.
• Oversaw the full scheduling lifecycle for individual client appointments.

• Works with the Fitness Manager to ensure coaches are productive, that revenue and service goals are properly communicated and that the Club remains on‑track to attain daily, weekly and monthly financial goals.
• Sets monthly, weekly and daily goals and objectives which are consistent with or above those of the Company. Conducts monthly, weekly and daily meetings with the coaches to review performance and operations and offer direction, motivation and guidance toward achieving personal and club goals.
• Handles member service matters such as providing tours of the Club, explaining services offered by the Coaching Department and signing a member up for training agreements and appointments. Mediates member issues and concerns in a timely and effective manner, elevating issues when appropriate.
• Performs various administrative and housekeeping duties within assigned areas as needed.
• Alerts the Operations staff of repairs and maintenance needs in the club. Personally conducts facility walk through daily.
• Supervises coach sales activities. Reviews agreements and prepares daily paperwork.
• Complies with operational procedures in the club and follows up with compliance checks through the monitoring of club systems and employee performance.

The MMA PT Sales Admin will report directly to the Fitness Manager and/or General Manager. MMA PT Sales Admin will communicate and enforce all Policy and Procedures with the Coaching Team. Duties require interaction with all club members and employees.