Customer Service Representative

Full
- Time:
Starting at $15.00 per hour.

Monday
- Thursday: 3pm-11pm and Friday: 1pm-9pm

Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.

At National Fitness Partners, we don't just work in fitness- we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

• We Are Accountable
  - Self-starters who pursue excellence.
• We Are Driven
  - Problem solvers who deliver results.
• We Are Passionate
  - Positive energy with a real desire to help others.
• We Are Ambitious
  - Always learning and growing toward success.

We believe in the power of our people to make a difference. If you're looking for a career where your passion meets purpose, we want YOU on our team!

• Growth Opportunities over 90% of our management team started as an entry level team member!
• Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
• Shift-differential pay for select shifts
• PTO for all employees
• 401K Retirement Fund (Employer match up to 4%!)
• Health Insurance Options including Health, Dental, Vision, family life insurance, and more
• Basic Life Insurance & Short-Term Disability I 00% Company Paid!
• Employee Assistance Program
• Free employee Black Card Membership

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.