Network Specialist

This position will be filled at the Specialist I, II, or III level.

The level and salary offered will be dependent upon education and experience.

The hiring salary for Network Specialist I is $72,544.88.

The hiring salary for Network Specialist II is $77,985.86.

The hiring salary for Network Specialist III is $83,834.60.

Telework eligibility is determined by county policy and the approval of the hiring department.

Charles County Government is seeking a Network Specialist to be responsible for maintaining and administering complex, resilient, and secure local and wide area networks (LANs and WANs) and the systems connected to them. Specialist will ensure day‑to‑day operations and high availability of County networks. This position will plan, direct, design, coordinate, maintain, and secure LANs, WANs, internet services, and inter‑agency network connections.

Specialist will resolve network operational issues, maintains network hardware and software, and provides directions and/or recommendations regarding network equipment and related software. This position will support information technology used in critical infrastructure operations. Overall goals are set and this employee determines the specific tasks and assignments to be performed, independently handling new and unusual problems encountered in the workplace.

• Plans, designs, installs, maintains, and secures County networks, physical and virtual network infrastructure, servers, storage arrays, telecommunications services, and related networking components and services.
• Troubleshoots and resolves errors for network applications, hardware, and services.
• Implements and administers cloud resources used by the County, including those for email services, web servers, desktop applications, communication, collaboration software and enterprise federation services. Ensures interoperability with on premises datacenter infrastructure.
• Administers and secures external network connections, including internet services, voice services, and inter‑agency connections.
• Assists with network security audits, incident response, vulnerability assessment and remediation and compliance review.
• Ensures all aspects of the network follow security guidelines and best practices.
• Configures and manages remote access solutions.
• Maintains backups of all County network data, including scheduling and restoring of data.
• Performs disaster recovery operations for network infrastructure and data.
• Provides technology support for critical infrastructure operations.
• Coordinates with Help Desk staff and the user community for problem determinations and resolutions.
• Performs inventory of network and telecommunications infrastructure assets.
• Performs identity and access management operations for network users.
• Researches, evaluates, and recommends network hardware, software, and cloud solutions.
• Plans projects and implements upgrades, patches, and installation of new applications and equipment.
• Supports Lifecycle Management functions including research, proof of concept, procurement, installation, maintenance, retirement, and disposal for network hardware and software.
• Develops scripts/programs, implements APIs, and uses other automation tools to automate and improve existing workflows to support both the administration of the County’s network infrastructure and County software applications.
• Develops and maintains documentation of the County’s network and telecommunications infrastructure, applications, and services.
• Maintains current knowledge of networking and telecommunications technologies, services, and applications.
• Assists with design phase of IT needs for new construction, renovations, and relocations in relation to IT infrastructure.
• Places orders for telephony and cellular equipment.
• Administrates County emergency notification systems and alarms.
• Performs other related job duties as assigned.

Network Specialist I:
Associate’s degree in computer technology and two (2) years network experience, or an equivalent combination of education, experience, and training.

Network Specialist II:
Associate’s degree in computer technology and four (4) years of network…