Medical Office Receptionist

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Porter Starke is looking for a Medical Office Receptionist that will perform a variety of administrative duties and client assistance for medical services at Porter-Starke Services, Inc., a community mental health center. The receptionist position is for the LaPorte Office (PART-TIME) and the hours are:
Mon OFF, Tues 5:15a-12p, Wed 5:15-11:00a, Thurs OFF, Fri 5:15a-12p, Sat 5:00a-9:30a, Sun OFF (22.75 hours per week).

• 401K w/ 20% company matching
• 11 paid holidays
• Competitive wages
• Generous PTO
• Employee discounts (YMCA)
• Employee referral program
• HSA/FSA accounts
• Medical, dental, and vision insurance
• Tuition assistance up to $200/month
• Loan repayments up to $5250/year
• Casual Fridays
• Company paid life insurance policy
• Company paid long term disability
• Optional insurances (short term disability)
• Employee recognition events
• Employee Assistance Program
• Free health screenings

• Provides clerical support at multiple medical offices for the community mental health center locations.
• Answers and redirects telephone calls.
• Maintains medical staff/department schedules and calendars.
• Performs check-in and check-out of clients.
• Receives payments from clients for co-pays and payments on account.
• Basic computer and typing skills.
• Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department.
• Data entry of information using the appropriate format and agency guidelines.
• Coordinates and communicates information with internal and external customers.
• Flags client appointments for HAP’s.
• Makes appointment reminder calls to new clients.
• Performs deposit of office cash receipts.
• Contacts, schedules appointments and processes paperwork for referrals.
• Initiates ROI forms for info requested by medical staff from other providers.
• Scans documents and insurance cards.
• Coordinates client requests for ROI and form completion.
• Monitors no-shows/cancellations and sends letters to clients as appropriate.
• Requests/tracks needed health records.
• Receives, sorts, forwards office mail.
• Communicates in-patient consultation requests to medical staff.
• Maintains updated medical staff schedules and on-call calendar.
• Formulates reports for the department, associated committees and reports as requested.
• Provides clerical support (copying, collating, form completion) for medical staff.
• Copies agency-wide e-mail notices for medical staff.
• Maintains adequate supplies inventory (office, charting, etc.).
• Performs other duties as needed.

• Starting at $16.50/hour and up (based on experience)

• High school diploma or G.E.D. is required.
• A certificate or degree from a vocational or technical school preferred.
• One to three months related experience and/or training is preferred.