Electrical Technical Trainer

Technical Trainer (Line, Substation, and Metering)

The Technical Trainer plans, develops, and delivers technical training programs to support employee development across Gas and Electric Operations, including Line, Substation, and Metering functions. This role provides high-quality, timely, and innovative training focused on safety, regulatory compliance, and operational excellence.

The Technical Trainer partners closely with Operations, Construction, Engineering, Customer Operations, and field leadership to assess training needs, develop curriculum, and ensure employees are prepared to work safely, effectively, and in compliance with all applicable OSHA, regulatory, and industry requirements. Depending on level, the role may also determine employee training readiness, competency progression, and qualification status in collaboration with field operations and On-the-Job Trainers (OJTs).

• Plan, prepare, and deliver classroom, hands-on, simulation, and OJT training programs
• Support employee qualification, certification, and competency development
• Promote and model a strong safety culture across all training activities
• Partner with operations leadership to identify training needs and ensure compliance
• Contribute to curriculum development, governance, and continuous improvement
• Monitor industry trends and regulatory changes impacting training programs

• 1–3 years of experience in the natural gas or electric utility industry and/or technical training within a related utility, skilled trades, emergency response, or military training environment
• Deliver instructor-led technical training focused on foundational skills and procedures
• Support classroom, hands-on, simulation, and OJT learning activities
• Assist with course preparation, delivery, and trainee evaluations
• Promote a safe work environment and actively participate in safety programs

• Experience delivering effective technical or operational training
• Strong communication, presentation, and interpersonal skills
• Working knowledge of PC applications
• Valid, in-state driver's license upon hire
• Estimated travel up to 20%

• Associate's or Bachelor's Degree
• Technical or industry-related certifications

(Includes all Technical Trainer I responsibilities plus the following)

• 3–5 years of experience in the natural gas or electric utility industry and/or technical training
• Independently deliver more complex training courses and learning activities
• Support and provide guidance to Technical Trainer I employees
• Partner with operations management to identify training gaps and compliance needs
• Contribute to gas/electric standards reviews and operational training improvements
• Research and apply emerging technologies, methods, and industry trends

• Experience delivering and evaluating technical training programs
• Knowledge of maintenance, operating procedures, and field practices
• Working knowledge of training and operational systems (e.g., LMS, WMS, MDTs)
• Valid, in-state driver's license upon hire
• Estimated travel up to 20%

• Bachelor's Degree
• Additional technical or industry-related certifications

(Includes all Technical Trainer II responsibilities plus the following)

• 5–7 years of experience in the natural gas or electric utility industry and/or advanced technical training
• Lead complex learning events across Line, Substation, or Metering disciplines
• Direct classroom, hands-on, simulation, and OJT programs to maximize learning outcomes
• Serve as a subject matter expert for curriculum development
• Lead or participate in training governance and program oversight
• Build strong partnerships with frontline leaders to assess trainee performance and readiness
• Monitor industry trends and recommend strategic training enhancements

• Advanced experience delivering technical training across multiple job classifications
• Strong facilitation skills for varying group sizes
• Proficiency with training and operational systems
• Valid, in-state driver's…