Invoicing Specialist

Invoicing Specialist

As an Invoicing Specialist, you will be responsible for customer invoicing primarily for large national, industrial, strategic, and key accounts. In conjunction with credit offices, you’ll assist in the collection of accounts. You will also work directly with customers on disputed balances and other accounting charge code issues. Most importantly, you’ll act as a liaison between customers, credit offices, branches, and customers to resolve billing issues.

• Reconcile internal and external systems to ensure all outstanding invoices have been submitted to the customer.
• Responsible for invoicing/e‑invoicing of customers and processing invoices through various accounting systems and external websites.
• Act as the main focal point for all new customer‑requested specialized invoicing and the development of processes and procedures.
• Assist in collection of difficult, larger national, strategic, industrial, or other key accounts.
• Prepare a detailed tracking system to track purchase order values, invoiced amounts, and remaining available values.
• Research and understand customer policies and procedures with respect to billing processes.
• Create cash application files for the internal Cash Group based on customers' received remittance notifications.
• Access the company bank website to generate remittance details.
• Meet established goals and objectives as determined by department management.
• Perform other duties as assigned.

• High School Diploma or equivalent experience.
• Minimum 3 years of customer invoicing, accounts receivable, and collection experience.
• Basic math and computer knowledge with intermediate Excel skills (advanced preferred).
• Ability to complete complex account reconciliations.
• Strong verbal and written communication skills.
• Detail‑oriented, capable of working accurately and consistently with a sense of urgency.
• Demonstrates effective negotiation techniques (discounts appropriately and firm when needed).
• Strives to exceed expectations of external and internal customers and establishes effective, long‑term relationships.
• SAP experience preferred.

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy‑Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law.