Sales Support Associate

Job Purpose

Performs administrative, clerical, and data entry duties to support sales operations.

• Establish and maintain relevant files and process incoming and outgoing mail.
• Answer incoming calls from customers and internal contacts, take messages, and follow up as appropriate.
• Perform efficient and accurate data entry using MRC Global‑specific software for purchase orders, sales orders, expediting, sales quotes, buyouts, and/or direct shipments with vendor verification.
• Confirm accuracy of purchases with vendors, including shipping, billing, and customer support.
• Assist with ongoing competitive analysis, including the preparation of reports or other materials.
• Assist with general office duties and related tasks such as travel arrangements, expense reporting, copying, filing, and office supply orders.
• Establish excellent rapport with management, corporate employees, branch employees, vendors, and customers using written correspondence, proper phone etiquette, and other effective interpersonal skills.
• Take reasonable care for the safety and health of yourself and others, and report workplace hazards, injuries, or illnesses immediately.
• Perform other duties or projects as assigned.

• High school diploma or GED (General Education Degree).
• Two years’ experience working in a business office.
• Experience or the ability to learn purchasing systems, RAZOR, and other MRC Global specific software.
• Ability to maintain strict confidentiality regarding department, contracts, and original cost of material.
• Ability to prioritize multiple tasks and work independently and as part of a team.
• Demonstrated proficiency and accuracy in using MS Office applications, including Word, Excel, PowerPoint, Access, and Outlook.
• Ability to work scheduled and unscheduled overtime.
• Must have the ability to provide documentation verifying legal work status.
• Ability to read and speak the English language proficiently to communicate with others, understand and interpret safety instructions, and respond to inquiries.
• Ability to understand and comply with MRC guidelines and expectations, including Code of Conduct and Conflict of Interest guidelines.

• Reasonable accommodation may be made to enable individuals to perform essential functions.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.