Assistant Service Operations Coordinator

Join the ARCCO Team

ARCCO Power Systems is a leading provider of commercial and industrial power generation solutions throughout the Gulf Coast. For more than 30 years, we've built our reputation on exceptional customer service, technical expertise, and dependable emergency power solutions.

We're looking for a motivated, organized, and customer-focused Assistant Service & Warehouse Coordinator to support our growing La Porte branch. This is an excellent opportunity for someone who enjoys variety in their day, thrives in a fast-paced environment, and takes pride in keeping operations running smoothly.

This position serves as a key link between our customers, technicians, vendors, and warehouse operations. This is a hands‑on position that combines customer service, service scheduling, inventory management, and warehouse operations. This role is ideal for someone who enjoys variety and being an essential part of a high‑performing team.

• Assist with scheduling service calls and preventive maintenance.
• Communicate with customers regarding service appointments and job status.
• Support technicians by ensuring they have accurate job information and necessary documentation.
• Maintain service records and update internal software systems.
• Monitor open work orders and assist in keeping jobs on schedule.
• Coordinate with vendors and internal departments to ensure timely completion of work.

• Receive, inspect, and organize incoming inventory.
• Pull, stage, and prepare parts for field technicians.
• Assist with inventory management, cycle counts, and stock replenishment.
• Research parts availability and assist with ordering when needed.
• Track returns, warranty items, and cores.
• Maintain a clean, organized, and safe warehouse environment.
• Operate a forklift (training provided if needed).

• Enter purchase orders and inventory transactions accurately.
• Assist with shipping and receiving documentation.
• Support branch operations with filing, data entry, and reporting.
• Help identify opportunities to improve processes and efficiency.
• Perform other duties as assigned.

• High School Diploma or GED required.
• 2+ years of experience in customer service, warehouse operations, dispatching, service coordination, or a related role preferred.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Proficiency with Microsoft Office (Outlook, Excel, Word).
• Ability to prioritize multiple projects while maintaining attention to detail.
• Positive attitude with a willingness to learn.

• Ability to occasionally lift up to 50 pounds.

At ARCCO Power Systems, you'll join a team that values integrity, teamwork, safety, and continuous improvement. We invest in our employees and believe our people are the reason for our success.

• Competitive hourly pay
• Health Insurance
• Life Insurance
• 401(k) Retirement Plan
• Paid Vacation
• Paid Holidays
• Opportunities for growth and advancement
• Professional, team‑oriented work environment

ARCCO Power Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.