Lead Warehouse Associate

Title

Warehouse Lead

Warehouse Supervisor/Manager or Operations Manager

Summit’s external customers, vendors, manufacturer’s representatives and suppliers. Internal customers include warehouse, counter, sales associates and any member of the Summit Team.

Primarily responsible for supervising and assisting all Warehouse/Driver Associates in assisting internal and external Summit customers with the acquisition and delivery of Summit products and questions regarding purchases. Exceptional service to external and internal customers is critical to the success of this position. Additionally, the Warehouse Lead must effectively partner with other Summit Team members, in particular the CSR Supervisor, Counter Supervisor, Counter Associates and CSR’s as needed to maintain levels of excellence throughout Summit.

• Supervise all Warehouse Associates in shipping/receiving.
• Pull and check customer tickets to fulfill orders. Prepare customer orders for shipment if necessary.
• Package and ship Summit products to customers as necessary. Receive additional products on a daily basis to replenish branches.
• Assist Counter Associates in fulfilling customer needs during times when additional assistance is needed to meet customer demand.
• Understand product capabilities, warranties, uses and challenges, to further educate and serve external customers.
• Perform other related duties as assigned and as necessary depending on the location.
• Lead and supervise all order picking activities including WMS order management system.
• Coordinate and enforce all program, operational, and personnel policies and procedures.
• Manage customer specific requirements.
• Measure picking quality and productivity.
• Implement and maintain lean initiatives and culture.
• Maintain physical condition of equipment, issuing work orders for repair and requisitions for replacement.
• Ensure warehouse and respective outside areas are neat and clean at all times.

• Previous warehouse experience.
• Previous leadership experience.
• Ability to build relationships with and supervise others.
• Strong customer service orientation.
• Time management – strong ability to organize and manage multiple priorities.
• Flexibility – ability to effectively adapt to change.
• Basic computer skills and knowledge of Microsoft Office.
• Excellent driving record.
• Excellent interpersonal and communication skills, oral and written.
• Demonstrated strong work ethic.

• Previous supervisory experience within a warehouse.
• Ability to perform duties with minimal supervision or guidance.
• Desire to complete EPEC series and other Summit trainings.

• Ability to lift 50+ pounds on a regular basis.
• Ability to operate standard warehouse equipment.
• Ability to operate commercial vehicles.
• Ability to climb stairs.
• Ability to stand for long periods of time.
• Much of the job is located inside warehouse area, however, must be willing to work outside on an occasional basis.
• Additional challenges may arise, at which time Summit may revise this job description.

Non-Exempt

• Healthcare plans.
• Dental & vision.
• Paid time off.
• Paid parental leave.
• 401(k) retirement savings with company match.
• Professional and personal development programs.
• Opportunity to become a shareholder.
• Employer-paid short- and long-term disability.
• Employer-paid life insurance for spouse and dependents.
• Robust wellness program.
• Gym reimbursement.
• Employee Referral Program.
• Employee Assistance Program (EAP).
• Tuition reimbursement and earned wage access.

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call  or email