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Customer Service Representative
Job in
La Vergne, Rutherford County, Tennessee, 37089, USA
Listed on 2026-02-14
Listing for:
Insight Global
Full Time
position Listed on 2026-02-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual -
Sales
Bilingual
Job Description & How to Apply Below
A local metals processing company is looking for an Inside Sales Representative to join their team. This person will act as the main liaison between customers and the organization. They will manage customer relationships following closed deals, report all data associated with orders, and oversee orders from initial placement through delivery.
Responsibilities- Serve as the primary point of contact for customers post-sale
- Follow customer orders from start to finish, providing order updates and timeline expectations to customers in real time, and communicating with other departments to oversee order specifications
- Complete data‑entry and reporting on all order information
- Build and maintain customer relationships
- Strong organizational skills, ability to multitask, and attention to detail
- Strong communication skills, both written and verbal
- Experience in the metal processing industry, specifically with steel or other carbon‑based materials
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