Police - Emergency Communications Specialist

position title: emergency communication specialist

department: police department

flsa status: non–exempt / hourly

salary: grade: g starting: $23.34

supervision: emergency communications manager

last reviewed: 9/4/26

join the heartbeat of la vergne’s public safety team. As an emergency communication specialist, you are the first voice our community hears in a crisis, and we invest in you with benefits and career stability few agencies can match:

• 100% paid insurance for you and your family — health, dental, vision, life, disability, and even lasik coverage.
• secure retirement
  : 401(a) with 4.5% city contribution plus a 457 plan with matching up to 3.5%, vested immediately.
• generous paid time off
  : vacation, sick, personal days, 12 holidays, and your birthday off.
• longevity pay & incentives
  : annual service bonuses and ongoing professional development opportunities.
• growth & support
  : comprehensive apco, tbi, and fbi training, with continual re-certification and career path advancement inside the la vergne police department.

under the direct supervision of the emergency communication manager, this non-sworn position is responsible for specialized, highly skilled telephone and radio communications work of greater-than-average difficulty. Dispatchers provide citizens and the police and fire departments of the city of la vergne with the highest level and quality of service in operations associated with a public safety communications center and an enhanced 911 (e-911) public safety answering point (psap).

The department is staffed and operational on a 365-day-per-year, twenty-four (24) hour-per-day basis. This is a  mission-critical  and safety-sensitive position
.

based on the la vergne police department selection standards, the following items are immediate disqualifiers
:

• conviction of any criminal offense classified as a misdemeanor under tennessee law within three (3) years prior to application and/or a conviction of two (2) or more misdemeanor offenses under tennessee law as an adult.
• admission of having committed any act amounting to a felony under tennessee law as an adult within five (5) years prior to application.
• admission of any act of domestic violence as defined by law, committed as an adult.
• admission of any criminal act against children.
• having been disciplined by any employer (including military) as an adult for abuse of leave, gross insubordination, dereliction of duty, or persistent failure to follow established policies and regulations.
• being involuntarily dismissed (for any reason other than lay-off) from three (3) or more employers as an adult.
• resigning from any three (3) paid positions (as an adult) without notice, except where the presence of a hostile work environment is alleged.
• any use or possession of a drug classified as a hallucinogenic (lsd) within ten (10) years prior to application; any use or possession of marijuana within one (1) year prior to application; any other illegal use or possession of a drug not mentioned above (including cocaine and lsd) within five (5) years prior to application.
• failure to divulge to the department any information about personal illegal use or possession of drugs.
• any unlawful use or possession of a drug classified as an anabolic steroid or human growth hormone (hgh) within two (2) years prior to application.

• answers incoming emergency and non-emergency calls for law enforcement, fire, and emergency medical services and obtains required information for a safe, efficient emergency response of all required public safety agencies.
• quickly and accurately enters all incident information into the computer aided dispatch (cad).
• operates all radio consoles and equipment, providing…