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SaaS Platform Engineer - Atlassian & Zendesk; Hybrid
Job in
La Vergne, Rutherford County, Tennessee, 37089, USA
Listed on 2026-09-09
Listing for:
Ingram-Content-Group
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
IT Specialist, IT Support, IT Consultant
Job Description & How to Apply Below
Ingram Content Group (ICG) is seeking an Enterprise Collaboration & Support Engineer to lead configuration and governance of enterprise SaaS platforms including Jira, Jira Service Management, Confluence, Atlassian Guard and Zendesk solutions. The role emphasizes automation, integrations, security, and cloud initiatives within IT Services.
The ideal candidate will have 1+ year in systems administration, an associate degree or equivalent experience, and a strong foundation in ITIL/ITSM, APIs,
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