OIT Switchboard/Service Desk
Listed on 2026-09-23
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Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant, Clerical -
Customer Service/HelpDesk
Office Administrator/ Coordinator, Admin Assistant, Clerical, Customer Service Rep
Job Description Summary
All OIT student workers are required to work on the Service Desk as well as the switchboard. The Service Desk takes calls and responds to email from students, faculty, staff, and outside sources, and prepares work orders for both technology and facilities requests. The switchboard handles all incoming calls to the University and reroutes them to the appropriate department.
Job Description SummaryAll OIT student workers are required to work on the Service Desk as well as the switchboard. The Service Desk takes calls and responds to email from students, faculty, staff, and outside sources, and prepares work orders for both technology and facilities requests. The switchboard handles all incoming calls to the University and reroutes them to the appropriate department.
Minimum QualificationsMust speak and write English clearly.
Work ScheduleThis position has a flexible number of hours, with a maximum of 20 per week. Student workers are needed as early as 7:30am. Service Desk closes at 8:00pm. Saturday hours are from 8:00am to 1:00pm. This position is 100% on campus.
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