Client Support Worker

Government of Yukon ->
Justice
- Victim Services Operations

Whitehorse, YT Y1A 2C6 CA (Primary)

Term/Temporary

31 March 2027

Full-time

75

SS11

$74,307.00 - $86,038.00

YEU

Saturday/Sunday

10%

Open to all Candidates, Preference
- Canadian Indigenous Ancestry, Preference
- Yukon First Nations ancestry

This competition is open to all candidates who meet the above noted Admissibility. A hiring preference will apply for qualified candidates of Canadian Indigenous ancestry, with a priority for qualified Yukon First Nation candidates. This initiative is in support of Yukon government’s goal for a representative public service. For more information on the hiring preference visit  .

This posting will be used to fill 1 full-time term until March 31, 2027.

The Department of Justice is working to ensure Yukon remains a safe, secure, and healthy place to live and work.

We build strong and healthy relationships with others to support good governance and to foster safe communities with opportunities for healing. The Department of Justice provides supportive and dynamic work environments comprised of teams of professionals who are committed to making a difference in the lives of Yukoners.

Reporting to the Manager and working collaboratively with Victim Services Workers, the Client Support Worker acts as the first point of contact for victims of crime who request support from our offices. This position works in a compassionate, client-centred and culturally responsive way to identify immediate needs, provide crisis response and initial intake. The position will also provide back up to Victim Service Workers in providing court related updates.

The Client Support Worker is responsible for client file management within the branch and provides administrative and organizational support to the Victim Services Team.

Reconciliation with Yukon First Nations:Together as DOJ representatives we commit to embracing the spirit of the Final Report of the Truth and Reconciliation Commission of Canada entitled

Honouring the Truth, Reconciling the Future , by conducting ourselves in our day-to-day business in a manner that embodies the purpose of reconciliation with our First Nations members in the Yukon. We recognize the importance of employee education on First Nations history and the encouragement of innovative thinking by all DOJ personnel on our ability to effect meaningful change towards true reconciliation.

Working as a Team:As DOJ employees we value working together as a team within branches and within the department as a whole, while respecting our respective roles in the administration of justice, to work as one entity to meet our collective objective to serve the public. We are mindful of the impact of our actions on the people around us both in proximity and in the larger department and strive to ensure that we maintain the best interests of the department in our approach to our work.

Identify and Meet our Clients' Needs:DOJ personnel have a wide variety of responsibilities and an equally diverse clientele, internal and external to government, and we are committed to ensuring that they know we work for them and that we treat them with empathy, inclusion, integrity, respect and professionalism.

Initiative and Innovation:Management will encourage DOJ staff at all levels to think innovatively and to take initiative that will improve the work we do and services that we provide to allow for positive change and creativity in the workplace. Management will encourage DOJ personnel to reconsider our approach to the services we provide and adapt to the changing environment.

Communications:We are committed to improving the way we communicate internally with one another and externally to the public in order to better perform as a DOJ Team, share information and ideas with each other, dispel negative myths about the department and to ensure that the public has an appreciation for the excellent work we do.

For more information about this position, please…