IT Support Technician – Communication Systems

Requirements

• Strong communication skills (both phone and email) – No previous experience or college degree necessary — we prioritize enthusiasm and a readiness to learn

• Collaborate with your coworkers in a lively and supportive environment
• Assemble and prepare equipment for upcoming installations
• Manage and oversee a diverse array of IP endpoints
• Configure network equipment and establish small-scale networks

At Encartele, we are transforming communication and technology for inmates and jail staff across the nation. Our innovative solutions facilitate connections among friends, family, and facilities, and we are proud to serve over 35 states. We offer a relaxed work atmosphere with flexible hours and office dogs for those who love canines (please be mindful of allergies). Additionally, we provide opportunities for professional development and career advancement, alongside a comprehensive benefits package.

This includes a 401(k) with matching, health, dental, and vision insurance, paid time off, and more. Our office is conveniently situated near 108th and Giles in Papillion, Nebraska, just minutes from the interstate, making it ideal for commuters from Omaha and nearby areas. If you’re ready to advance your career with a company that is at the forefront of communication technology, we invite you to apply and become part of something invigorating!

We look forward to meeting you!