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Service Desk Analyst: Quick IT Support & First-Tier
Job in
La Vista, Sarpy County, Nebraska, 68128, USA
Listed on 2026-09-04
Listing for:
Children's Nebraska
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Children’s Nebraska is seeking a motivated Help Desk Analyst to support and troubleshoot end-user IT issues across Windows, iOS and Android devices. You will triage calls, document tickets, and route complex problems to Tier 2, helping keep service levels on track.
The role requires a high school diploma or GED, an associate degree preferred, and at least one year of help desk experience with MS Office 365. Strong communication and teamwork are essential to deliver friendly, professional support.
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